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Hotel Chicago West Loop, SureStay Collection by Best Western

Top rated by guests
Exterior view
Lobby
Lobby
Lobby
Exterior view
Don't miss out! Price and availability may change
8.1 / 10
Excellent(296 Ratings)

Hotel in Chicago, IL

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area

About this hotel

Experience an abundance of unparalleled facilities and features at Hotel Chicago West Loop, SureStay Collection by Best Western. Maintain seamless communication using the complimentary Wi-Fi at hotel. Reception assistance is offered at the hotel featuring express check-in or check-out.

For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Hotel Chicago West Loop, SureStay Collection by Best Western, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.

Certain rooms offer in-room amusement features such as the cable TV for your enjoyment.

In select rooms within the hotel, a refrigerator and instant tea is available to cater to your requirements when desired. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Amenities at Hotel Chicago West Loop, SureStay Collection by Best Western

Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Contactless check-in/out
Cleaning products

Map of Chicago, IL

city location on map

Nearby attractions

Millennium Park
2.4 mi
Navy Pier
3.4 mi
Chicago Riverwalk
2.5 mi
Museum of Science and Industry, Chicago
7.4 mi

Available Rooms

Things to know

Check-in: 4:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.1 / 10
    Excellent(296 Ratings)
    8.8 / 10Excellent·May 2026
    It's good place specially if you to check out the hospital and universities facilities!
    7.2 / 10Good·Mar 2026
    Some rooms have cable tv others do not. Showers are dirty. More hotel rooms and not enough parking spaces maybe 10-15 spaces. I had issues with my room tv completely not working at all. Hotel staff ask me to come downstairs and I was able to switch my room. Just for me to not have a working microwave. Then at 8am in the morning they were nailing, banging, hammering in the room next to me with the front door wide open… keep in mind on that floor we all had a do not disturb sign on the door… banging was so bad couldn’t enough our stay… spoke with employees, and manager and a refund was not an option just a few dollars off another stay and free parking. They do not tell you but at arrival it’s a $50 fee and additional $25.00 parking fee. Why charge me to park in a personal lot meant for the customers. Does not provide hot breakfast and gym is very small not even worth using.
    8 / 10Excellent·Oct 2025
    Would have a better rating if I didnt got a room that were not properly prepped. There was a cold coffee on the table plus the bed was not prepared, pillows were still not arranged like someone just woke up. The staff are great. Amenities are ok. The door of the bathroom I was in doesnt close properly. The faucet leaks but not bad. You either choose what to plug in, either the mcrowave cofeemaker or fridge, sonI had to plug and unplug those that I am not using. Location is great as it serves my purpose. Just prepare 200 USD as
    6.4 / 10Average·Jan 2026
    Prices are too high. And charge $25 to park in their personal lot but do not tell u that until you pay at the front desk which should free in my opinion to park if I am staying. Do not serve breakfast

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Hotel Chicago West Loop, SureStay Collection by Best Western. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Hotel Chicago West Loop, SureStay Collection by Best Western pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Hotel Chicago West Loop, SureStay Collection by Best Western?

    We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and gym.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.