Homewood Suites by Hilton Houston Downtown

Very comfortable and great location.

It was expensive and it was extremely difficult to contact staff to change the night of my stay. I managed it eventually after 2 weeks of trying.

The location

All good except price and $60 parking charge

Parking fee

The hotel location was excellent. It was close to everything, both by public transport and by car. The hotel had a very large reception area where you could relax for a while. The room was large, spacious, and quite comfortable.

Upon arrival and parking the car, we went to the reception desk. There was no one at the reception desk and it was quite noisy. You could sense an unpleasant atmosphere. I was standing in line waiting to check in when a parking attendant approached me and informed me in an unpleasant manner that I had to move my car. I asked why, as there was plenty of space around and I wasn't bothering anyone. Besides, I was about to unpack my luggage. It was very unpleasant. In addition, after about 5 minutes, a lady appeared at the reception desk who was very dissatisfied with her job - she also spilled water on herself, which made it even more difficult for her to control her emotions. It is worth mentioning that at breakfast, we had to remind the staff to bring the missing items and clean up.