Ramada by Wyndham Olympia

Comfort and location

Nothing

We had a great time visiting my mother

Everything there was fine

Staff were generally friendly

Room given had clorine/bleach smell. They are still remodeling the hotel, it was not shared when I booked. The room they gave me was above the vent where clothing were dryed and fumes were directly in path of the air conditioner which pulled in the bleach fumes into the room. I complained to the hotel staf when I left. They changed the room after I complained, the new room seemed to be better but the issue of some bleach smell remained, not as bad as the first rom they gave. Issue is booking.com should have said it is in renovation.

I stayed at Ramada by Wyndham Olympia with my wife for four nights, from December 27 to December 30, 2025. Unfortunately, this was a very disappointing experience. First, at no point during the reservation process was I informed that the hotel was under renovation. Arriving at a property that is clearly undergoing construction without prior notice is unacceptable and shows a lack of transparency and respect for guests. The service was extremely poor. There is no proper reception area. Instead of a front desk, there is only a small table in a hallway, with no clear guidance or information provided to guests. The staff seemed unprepared and poorly informed. The hotel was dirty, even considering that it was under renovation. None of the ice machines were working anywhere in the hotel, which is a basic amenity expected at a property of this brand. The minibar/fridge in the room was another negative point. Besides being very small, it only works for two hours at a time, requiring the guest to manually press a button every two hours for it to continue functioning. This is completely impractical and unreasonable. We stayed for three nights, and the room was not cleaned a single time. No housekeeping service was provided during our stay. I expected a good experience because this is a Ramada-branded hotel, but the reality was exactly the opposite. Not being informed in advance about the renovation felt disrespectful to us as guests. Additionally, I completed the check-in online through the official Ramada website. However, upon arrival, I was told that the online check-in was not valid. Even the hotel employee was unable to explain how the check-in process actually worked, which shows a total lack of training, organization, and communication. Overall, this was a very poor experience, marked by lack of information, bad service, and disrespect toward the guest. I do not recommend this hotel.

The staff were fantastic. The room was warm and comfortable and clean.

The hotel is going through a renovation, and when we arrived at 7 PM or the outside light lights were extinguished and we didn’t realize that the main lobby was being renovated so he walked up to the door. Because there were no lights on we didn’t realize that the main entrance was around the side. This has been a long renovation, and although the room had been fixed up, they were wire and outlets everywhere. It didn’t look very professional

Almost everything

No microwave and one night hard no finding parking spot ..but is a great place

Plentiful & well presented. Staff friendly, kind & accommodating except for one staff member who charged me $12.00 for 3 bottles of water while I paid $3.75 for 3 bottles of water later & prior.

No housekeeping during my first 3 day stay had me seeking out staff to get washcloths & toilet paper. Hotel is under construction yet that has not been a problem. Over all I'm quite pleasantly impressed with being here for another few days..

I was not informed of the 'under construction' activity in the lobby. The breakfast room floor covered in plastic drop cloth was unappealing so I went out for breakfast. Other than that, the room was clean, quiet and convenient.

On-Line booking did not allow for condition of the entry remodeling notice. Large equipment at the property entrance made parking close [disabled spaces] difficult to manage. I had to back out of the parking lot in reverse.