Ramada by Wyndham Olympia

We didn’t stay … it was a total construction project not some partial remodel. Should have been closed. Hazardous. Surprising for Wyndham, or so I thought. Just gave me material to share when discussing bad situations with associates. Even the staff person ignored us for 10 min when we arrived and wanted to ask if this was evev still a hotel or new construct business.

The room was dirty with broken appliances, the a/c - heater wall unit would've plug-in so there was no air flow. The breakfast was the worst I'd ever seen. "Bacon only!" Sour milk, no syrup for the waffles.

Was very surprised that the hotel was in process of major renovation and construction. Some facilities were closed and you had to walk through construction areas to get to the room. It was very misleading to not let potential clients know about this. We have reservations about using your site and staying at a Ramada Wyndham hotel again. On the plus side the room was well furnished, new and comfortable.

Clean room the place is under a remodel so it’s not as nice but great

Great!

The hotel is under construction, the employees did everything they could to make sure I was happy with the room. Great breakfast every morning. The hot tub was nice and hot and the pool was nice and warm.

Very poor staff service.

Card machine broke . Put us in wrong room . Phones didn’t and then the elevator stopped working. Beds are very firm . Never apologize for any inconvenience. Oh and they had water leak in the lobby. I am sure all this will be fixed . It’s the idea no one offer to compensate or apologize especially the manager. It was almost like we where putting her out..

Excellent staff and property

The hotel was undergoing renovation, so we had to work around that, but the room was good and the staff great.

Where to start! We had quite the adventure just finding the place. No signage whatsoever. We ended up coming in from the back and thought the place might be shuttered. Entry ripped apart and a city stop work order mandate (due to no permit for the aforementioned demolition) on the front door. Entire first floor getting refurbished and drywall dust on pretty much every surface. One luggage trolly for the entire hotel. Ice machines inoperative on all floors but the lobby. One of two elevators out of commission. Glad we were only there for a single night passing through.

The quietness

Under construction- it looks like it is going through an ownership change. No hangers in room. No coffee available all three days that we were there. The staff were helpful. The property may be better managed later, but would not recommend now.

The beds were comfortable the waffles were great

Rooms were good, clean, well maintained.

This hotel was ok, prob will be great once renovations are done. Not sure when that will be since there is a stop work order posted on door. Exterior work being done w/permit. Interior was nice, room comfy. But no coffee as coffee maker broke, not sure why they haven’t bought new one. Furniture in lobby and dining room was dilapidated, need replacement. Laundry, fitness center, office center and hot tub all off limits during renovation, nice planet fitness down the road. Breakfast was mediocre. Location was ok. Overall I’d stay here again in a year or so, see what they do with the place,

The staff were warm and caring. They did everything they could to make my stay pleasant.The property is in need of a thorough, detailed cleaning, new carpet, lighter colored drapes and lighter paint schemes. I hope in their remodel they don’t turn it into another blah blue, grey and white remodel like all of the other hotel chains are doing. Please keep the lovely knotty pine and cabin style accessories in the public entry as it creates a charming, warm atmosphere. The beds were very comfortable, too.

Basically building under complete renovation..

Staff was very helpful & friendly. Even with the renovations was a pleasant stay

The property is under restoration and we were disappointed that most of the amenities weren’t available. However, your staff is an added bonus. Justin at the front desk is friendly, knowledgeable and welcoming. The breakfast staff is also very polite and welcoming. Thank you

I am really disappointed we flew in from Ohio on Saturday the 30th. We drove down and checked in. At first we ignored the stop work orders posted on the door checked in and went about our day. When we get in the elevator we also looked the other way when we see that the inspection had been expired in 2024. The missing ceiling panels we figured was due to the construction. We were tired 4 of us my son 17 my fiancée myself and my fiance mom we all fell asleep and woke up to my mother in law Saying she had no hot water we checked also no hot water. The front seat lady said no water till Tuesday we wasn't supposed to check out until Wednesday. She stated she couldn't do anything about it we asked for a refund because who can go 3 days in a hotel with no showers?????? So we packed our things and left and they still refuse us our money back $1,300

Hot tub out of order, coffee pots and supplies in room not stocked

The amazingness of the room cannot be seen from the outside of the hotel, the lobby, or the elevator. We were surprisingly shocked at our beautifully remodeled room. Our room was wonderful and clean and new looking, but that is not true for the rest of the hotel. The gym and hot tub were not available. Housekeeping services were not received even when asked for. great breakfast!

The staff went above and beyond to accommodate me because I'm disabled. I highly recommend this hotel

Don't let the rating confuse you because I'm sure that rating came before the unfinished remodel or the rating came from guests who didn't stay long enough to notice the long-term scam going on with their unfinished remodel that most likely is the result of poor management. It was hard to accurately provide a rating when there's potential and good employees, but overall I'm upset that I paid what I paid and that this hotel bears the name of a Wyndham property! The spa was down the entire time with allegations that the hotel is waiting on a part, but off the books insiders claim the hotel doesn't want to pay the price! It's the same excuse for the elevator not working- part is too expensive. The other elevator was slow, stopped functioning, entrapped guests, and required the fire department to visit more than once. The only working ice machine was on the first floor! Construction was unfinished and strewn throughout the property with equipment and trash consuming legally designated handicapped parking spots. Newly installed windows were cracked and furniture and vacuum cleaners were going out the back door to local tweakers who hang out locally! Vending machines haven't been filled in what looks like years! Follow the journey on Google and most social media for an even better review, including live video and more pictures!

Our last day, there was no hot water and we were not able to shower. Our entire stay the ice maker was broken on our floor (3rd) and we had to go to the first floor to get ice. Their continental breakfast was lousy and their coffee maker was also broken. There was also no work out room available. I would like our money back for especially the last day we stayed. Could have done better at Motel 6! They need new management or something. Prior stays were really good. This stay was very disappointing. Again, would like a refund.

Gym was closed, hotel under construction

Very nice room. Great value!

Be aware! This hotel was a disappointment- no hot water, no coffee for breakfast- no h

This property is not in an adequate condition for more than an overnight stay. Although our room was nicely appointed with new carpeting, new bedding, and new furnishings, it lacked a necessity that all U.S. motels and hotels have ~ hot water. Our bathroom and shower had no hot water for our entire stay. It was cold shaves and cold showers for me and my whole Family. We were not advised of this at check-in and none of the staff provided an update the following day. Our stay was for only two days and rates at nearby hotels/ motels were more than twice the rate we were paying. My Wife and I decided we would stay and endure it. At check-out, the front desk clerk took my name, room number, and phone number and told me that he had identified all of the guests impacted by this and was to speak with the general manager today. I purposely delayed posting this review to allow the GM time to contact me today (as I had requested). No contact at all. Very disappointing. The rest of the staff were very helpful and should be commended for the effort they made trying to make my Family and other guests welcomed. I should also mention that more than half of this building is under remodeling. HOWEVER, there is a STOP WORK NOTICE posted by Bellevue's Planning Dept at the front entrance. Not sure whether this is related to the mechanical issues that the property is experiencing. My recommendation would be to consider this property in about six months, when they have it put together

No ice, no hot water on our room, sketchy cable, no phone in room, no table to sit at, fridge feel apart each time it opened, and took overnight to cool off a bottle of water, hot tub not working, leak in the ceiling in reception room. This hotel was bought out and is in a state of disrepair. The front staff were rude, called my son a liar. We only stayed there because we didn't have the funds to go elsewhere. Will NEVER EVER STAY THERE AGAIN!

After playing 4 softball games we went to check in. When we checked in a guest mentioned she had no hot water in her room when she tried taking a shower, the employee mentioned he would call a plumber. We passed on the showers that night wanting to give time in order to have a hot shower. Come the next morning hop in shower. No hot water. Very disappointed not being able to have a hot shower. Of course let the front counter employee know we didnt have hot water in room 332. Its a little ridiculous selling out a hotel on Labor Day weekend and not providing your guests with hot water could've booked the Best Western down the road and had a better experience. Most likely will not book this hotel when playing ball in Lacey again, a lot of softball players were rightfully upset Sunday morning at the ball fields. Its also sad whoever is in charge of that hotel left their employees there to deal with upset guests when they knew they had a problem with no recourse for employees to take.