Extended Stay America Suites Olympia Tumwater

They would not provide wifi without me releasing my email for their advertising. I did that and there was still no wifi. No USB charging ports in the room like all modern hotels provide. The breakfast was unlike what they advertised and probably the worst I've ever had in a hotel. The only offerings were instant oatmeal packets that I could make in a coffee cup or tiny, dry old chocolate muffins. Icky!

The room was a great size, had a little kitchen in it but we checked in late and there was absolutely no cups or coffee pot in the room. Normal ammenities needed to he requested from the front desk and we were beyond tired when we got there.

Nice staff

Always clean. I make this my choice of stay once every month for business. Not a choice of stay if you are looking for breakfast. They only provide muffins and coffee.

Shower head was broken. Table almost collapsed. Wife was not able to operate the recliner.

Everything was great!

Good stay

The room we book has so noisy fan, we tried to turn it off but it does not work at all

The property is a little dated. There was a cleaning smell in the rooms and the hallway. Location was good and the beds were comfortable.

Needs a ice machine

Nothinb was good just a place to stay the night. breakfast was very poor- considered nothing.

The staff is extremely nice. It’s very quiet. There’s access to a 7-11 and a jack in the box within 100 yards from the lobby entrance.

Great experience. Loved having a large fridge & small kitchen in the room. AC was super quiet. Small tv. Comy bed. Clean. Not much in the way in terms of breakfast selection. but we were ok with the limited amount offered. Great for the price & location near downtown.

Undated property, beds are not comfortable and bedsheets pillows are smelly. Grab n go is not worth per dollar.

Good location is all I liked. The rest: all I can say is DON'T STAY HERE UNLESS THERE IS NO OTHER CHOICE. The rooms are shabby and the rugs look like every animal in Tumwater peed on them. The corridors always smelled like marijuana. The rooms have a kitchenette but you have to ask for plates and flatware. When we did, a dirty bowl and an incomplete set of flatware were sent in a plastic bin. There is nowhere to sit outside, not even a bench by the door. If you have animals, you are charged a hefty daily fee PER ANIMAL. We moved to a Marriott as soon as we could. If traveling with pets, a room there will cost less and you won't worry about walking on the carpet in your bare feet.

The front desk clerk was very friendly and helpful. She should not have had to be helpful about the fact that my room had not been made up, and move me to a different room. The hotel is celebrating 30 years, and it looks like they haven't refreshed much in all that time. Everything was a little on the ragged side. I doubt I will stay here again.

The staf that checked us in was extremely nice. But the condition of the hotel itself was more like a motel 6 and had sveral families living out of it on out floor with barking dogs and the smells that come with them. The smell of weed seems to be with us the entire way from the lobby to our room. "Breakfast included" means coffee, tea and granola bars.

Ammenities were severely misrepresented in the listing vs reality, and as such room was way over priced. Will not stay here or use expedia ever again. Trivago from now on. Horrible facility.

The bed absolutely sucks. There's no support in it at all. The breakfast was decent coffee dry packaged muffins and an ok blueberry nutrigrain bar. Subpar at best.

Advertised as a free "breakfast bar" but was really a couple of danishes and coffe. I think they had a packet or two of instant oatmeal as well. Also, elevator was broken.

I couldnt sleep in bed lucky i had a blanket cause there was some black stuff in it.

Nice and pleasant stay - Do not expect good breakfast or something

Good place to stay for short or long term. Need to modernize furniture, especially electrical outlets. Lobby should be cleans and disinfected on regular basis as it was smelling.

My room smelled so horrible like urine. I have stayed at other extended stays but the amenities need upgrades.

Front desk people were great, as they always are at this location. The good: Main areas of room reasonable clean. Floor appeared cleaned and mopped on the areas where you walk. The location is convenient because it's right next to a convenience store and west olympia isn't far. Air conditioning unit working and in good order. The bad: Fridge had not been wiped out. Red jelly-like substance smeared on the top rack. Crumbs of last guest on the bottom of the fridge. Faint sea-food like smell in the room permeated and did not go away, I just got used to it. The areas of the floor that are visible to the eye but not walked on had not been cleaned. Bed was neat, clean and tidy, however it was not real comfortable. Last time I stayed it was, so it really depends on what room you get, I think. There was a long black hair on the side of the shower wall. There was a short curly hair in the bottom of the tub. It grossed me out and I declined to take a bath like I had planned and just took showers. Looked like cleaning the room was a rush job. For what people pay if it's only one night, we deserve better. The good again: the front desk people are always a great example of excellent customer service and always have a great attitude. That matters a lot. This company does great with front desk service but needs to raise their housekeeping standards when they train staff in that role.

Dirty, smelled like cat pee. The manager gave us a hard time until we made her come up and smell it. Their idea of breakfast was literally instant oatmeal packets and hot water.

Most places like this have a breakfast room and provide you with a substantial breakfast. This one does not. They did however give us a kitchen in our room, although you have to get utensils, dishes, pots and pans from the front desk. In any case, we didn't use the kitchen. Also the mattress was not great and the room smelled like fresh wall paint. You can do better for your money.

Very clean, professional and above standard staff

The property was dirty, and there was all kinds of homeless people parked outside the property

The cost of this room is not equivalent to the quality. Staff interactions were ok, not great, location was decent.

The ac in the room did not function properly. Floors were sticky when checking in. Offered breakfast is just coffee and muffins.

It was okay