Best Western Plus Chicagoland - Countryside
Top rated by guests





8.0Excellent
(691 Ratings)
"Very clean"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Safe and more
Just a 15-minute drive away from Midway International Airport, this countryside hotel offers daily hot breakfast and free WiFi for all guests.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.0Excellent
(691 Ratings)
"Very clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very clean
N/A
7.0 / 10.0
The breakfast attendant was nice.
Biggest concern was the lack of lighting in the room. There was a desk but the closet light was in the middle of the two bed. So the corner was dark.
4.0 / 10.0
We've been here before and returned because we were happy with the accommodation.
My husband became I'll and due to an unfortunate incident we needed a change of bed linens. We were told that was not possible. We had to strip the bed and spend the night sleeping without bedding. We will not be returning again.
10.0 / 10.0
Everyone was very polite and helpful. It’s great that you can get coffee no matter what time it is.
1.0 / 10.0
Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me. Honestly, nothing stood out to me.
The heater only bringing the room to temperature and not turning back on, had to sleep with sweat clothes on to stay warm through the night. The Iron not working, and when asked for a new one, being told I would not be able to get it until the after 7 in the morning, and then they did not bring it to me as I was told and had to go ask again for it as the message was not relayed. I was in town for work, and this really put a hinderance on me in the morning to start my day. I usually start at 5am. Then to top it off, on the first day, I was barely able to take a shower as it took 5 minutes of messing with it to get it to work, the second day it did not work at all, when asked to take a shower in a different room, was given a dirty room and told that is all they had.
I think this is the worst hotel stay I have ever had.
4.0 / 10.0
Location was good.
Rude front desk staff, room was not clean, coffee station not 24 hours, shower mixer was broken. Dark parking lot full of semi trucks.
4.0 / 10.0
The staff was very nice
Many issues with the room
8.0 / 10.0
Diane at the front desk was extremely helpful when there was a big snow storm in Chicago over Thanksgiving, and we were able to get a room at the last minute for longer than our 3-night original reservation.
Our first room, 602, had a lot of glitches:no hooks anywhere for the towels, a bobbie pin on a hand towel, a room door that was extremely difficult to open that even the housekeeper couldn't open. I arrived for breakfast the first morning 30 minutes before closing to find no sausages, no potatoes, no bread or bagels, etc. Furthermore, there was no staff person in the kitchen. Fortunately, breakfast was ample each of the other days.
See above.
9.0 / 10.0
The lobby spelled bad.
9.0 / 10.0
The location, the staff, and it was quiet.
My TV didn't work in the first room they put me in, but they quickly assisted me and got me to a room with a tv
10.0 / 10.0
The staff was friendly and welcoming, and I appreciated the breakfast that was built into my daily stay.
The hotel was very clean, and the maids came to me to ask if I'd like the sheets changed or the room cleaned.
The price was very reasonable.
Nothing in particular. More fruit available at breakfast would be nice (berries, bananas, oranges, etc.).
7.0 / 10.0
Great breakfast….wish it would have started earlier like 6
All Diet Pepsi sold out in vending machine…..there were 8 regular soda selections and 1 diet…..please include more diet soda selections in your vending machines….we didn’t have a car and were very bummed….diabetics need these options too….so frustrating….not everyone drinks regular soda…at least have a zero option also.
6.0 / 10.0
Pillows
Mold in shower, mildew, and cobwebs by window
10.0 / 10.0
Clean and consistent
Everything was great
10.0 / 10.0
It’s was in a great location not to far from the city just gotta time manage
Just need a little more work
8.0 / 10.0
Good breakfast, but limited variety. Staff very pleasant and had smiles for you!
Stayed for 3 nights. Only provided 2 hand towels/towels/washcloths in room with no daily housekeeping. Had to get more at the front desk each day. Emptied our own garbage cans. Coffee machine did not work, but was replaced when asked. Toilet seat kept shifting, broken or needed adjustment. Spider on bed and another on wall. Elevators making loud noises and alarming sounds.
7.0 / 10.0
Close to everything, clean
Staff entered room before I was checked out. She saw us take bags out and assumed we were checking out, entered the room and I caught her coming out.
10.0 / 10.0
How nicely me and my brother were greeted upon arrival and check out, how breakfast was served every morning for FREE plenty of options to choose from, also how clean the room were
anything I didn’t like was on me
10.0 / 10.0
It's clean and has parking lot !
I wish there was a vending machine for drinks !
9.0 / 10.0
Nice property. Nice staff
It’s far from everything, but it was a nice price during Lollapalooza so not much to complain about it.
7.0 / 10.0
Room was ok and was pretty clean.
Staff behavior wasn't friendly. There was no swimming pool. So price was higher compared to the facilities. Breakfast time is until 9 am only with very limited options. If someone needs to travel downtown from here, it is not a good place to stay. Lots of traffic to and from this place.
8.0 / 10.0
It was close to everything.
It’s outdated but clean.
3.0 / 10.0
That it was close to all the freeways.
The room was unsatisfactory due to several maintenance and housekeeping issues. The thermostat was not working, and the room was extremely cold. This was particularly concerning as my husband, a transplant patient, needs a stable and warm environment. Additionally, the shower head repeatedly came off, and our room was not supplied with towels.
I informed the front desk about these issues and asked to be moved to a different room, but my request was denied. Furthermore, our room was never serviced by housekeeping.
I am disappointed with the lack of accommodation and the state of the room.
I have a video but it won't let me load it up.
9.0 / 10.0
At first, it was tricky to find the hotel because of the Holiday Inn right in front of the hotel. Anyhow, the hotel is close to shopping centers and fast food restaurants within 1-3 miles. The hotel is a good 21 miles from Downtown Chicago. Plenty of parking and parking did not cost me an additional fee.
10.0 / 10.0
The friendliness of the staff and the total ambience of the environment.
Nill
9.0 / 10.0
Nice hotel in the western suburbs of Chicago. If you are driving to Chicago, it's a good hotel to stay as the down-town hotels charge a lot for parking. In contrast, this hotel has a huge parking lot for free. The rooms are clean and breakfast is good.
The furniture is a bit dated.
8.0 / 10.0
The staff was very nice. Breakfast was good
I really think they need to go through each floor and clean the carpet. Other than that it's all good
7.0 / 10.0
Very good location that is close to all the essential shops
The breakfast lady didn't accommodate my family when we requested her to refill the cinnamon roll waffle batter. She claimed that the traditional batter had to be gone too before she could refill the cinnamon roll one
9.0 / 10.0
The complimentary breakfast was wonderful. Plenty of options to choose from in the morning, very organized and clean. I stay in this hotel around the summer for music festivals
couldn't control the room temp as it WAS a hot weekend, the fan in the room was tricky to work
8.0 / 10.0
Location, clean and still looks new. Very comfortable.
7.0 / 10.0
They did their best to make sure stuff is fixed and it was kept clean. It is just getting a little worn and dated. But for the price, if it's minimal.time.in the hotel, it's solid for a place to crash. Very reasonable pricing and located within a few minutes from tons of restaurants, trains, downtown only 20 mins away and downtown Lagrange is less than a 10 minute drive.
Worn and literally weird, there are zero amenities. Literally no snack shop or even a vending machine. Changing that alone would give this place a major boost. Very plain hotel.
8.0 / 10.0
Lobby and breakfast were great. Room was ok. Beds were clean and comfortable and bathroom was clean.
The chair was so stained I wouldn’t dare sit in it and the curtains covered the A/C unit so the air couldn’t blow into the room.
10.0 / 10.0
We planned to stay there only 2 days, but due to issues we had to stay an extra day and the hotel was very accommodating, the staff was helpful also bc they spoke Spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as well, they have a really fancy coffee machine that makes different types of coffees and my mom loved it, the AC was my favorite part, we like it cold and we were able to have that, the bathroom was also very spacious, it was a nice area as well and had shopping centers near by as well as many restaurant options, overall, me and my parents loved it
we had zero issues honestly, we loved it
10.0 / 10.0
Convenient location just outside the city
No
8.0 / 10.0
Great location, tons of things around, very helpful staff
No fan in the bathroom, hot showers/pooping means it’s gonna be steamed up and smelly.
8.0 / 10.0
Beds were really comfy and things were very clean! The staff was very nice and accommodating.
The advertised hot breakfast wasn’t that great. But that might have just been. Personal experience. There weren’t any eggs or breakfast meat, and it didn’t get refilled while we were there
10.0 / 10.0
Was clean, I wish they would’ve had more comfortable beds. But the rest was good.
The beds honestly
2.0 / 10.0
Nothing
The place is run down. The televisions did not work. I can't believe this place has over 8 rating on Booking.com.
8.0 / 10.0
Staff/receptionist/manager is very professional, very prompt with check in & accommodations.
Highly recommend Josh
TV had signal loss on most channels.
8.0 / 10.0
Nice and quiet very clean
Cable didn’t work, phone wasn’t working and breakfast was ready at the time shown. At check in I did call the front desk to let them know.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Chicagoland - Countryside. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Chicagoland - Countryside pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Chicagoland - Countryside?
We found 1 amenities for this rental. This includes , and business facilities.
