Holiday Inn Chicago SW-Countryside ConfCtr by IHG

7.1Good

(261 Ratings)

"I loved the location and how clean it was."

Verified guest

Don't miss out! Price and availability may change

7.1 / 10.0

Good(261 Ratings)

Hotel in Countryside, IL

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Holiday Inn Chicago SW-Countryside ConfCtr, an IHG Hotel Countryside/LaGrange us located 8.9 mi from Chicago Midway International Airport and offers an Olympic-sized indoor pool. Guest rooms feature cable TV and free WiFi.

Amenities at Holiday Inn Chicago SW-Countryside ConfCtr by IHG

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Countryside, IL

Nearby attractions

Museum of Science and Industry, Chicago

14.9 mi

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.1Good

(261 Ratings)

"I loved the location and how clean it was."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.1 / 10.0

Good(261 Ratings)

Hotel in Countryside, IL

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Countryside, IL

Nearby attractions

Museum of Science and Industry, Chicago

14.9 mi

Available Rooms

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.1 / 10.0

Good(261 Ratings)

100% verified reviews

10.0 / 10.0

The staff was so nice and the room was pleasant and clean.

I loved the location and how clean it was.

I loved everything!

10.0 / 10.0

I needed to get away and be alone. The hotel provided me that.

Room was very nice and clean. Staff was very friendly.

I was disappointed the holidome was closed for cleaning and that the jacuzzi was removed. I remembered after staying some years back the jacuzzi was the most powerful one I've ever seen in. Still I enjoyed my stay.

6.0 / 10.0

Dichotomy of things at what was once a Great Hotel.

The room and the beds were great. Clean, quiet, perfect temperature, strong hot water pressure, and well lit.

We felt like the Hotel was on its last legs(perhaps because of change in ownership or business planning). No operating pool, a closed restaurant within, terribly aged carpeting in the hallways, a pitiful dash and go breakfast selection, and their cable TV selection was little better than local channels.

5.0 / 10.0

Restaurant, bar, pool/ hot tub all closed for 3 months.

Location was excellent, room was very clean

We didn't know until we arrived that the hotel restaurant, bar, pool and hot tub were all under construction and unusable. Found out at checkout, the restaurant was opening for breakfast only the following day and pool/ hot tub would not be available for 3 months, no idea how long the bar will be closed. Hotel will be renamed the William Tell Inn.

10.0 / 10.0

Excellent experience

The view was amazing from the 3rd floor

The pool was being renovated

10.0 / 10.0

Perfect

Great people and clean.

The staff and the questions they answered

10.0 / 10.0

Very good

Staff were very helpful and polite!

1.0 / 10.0

Horrible

No breakfast and I paid for it and didn’t get it

Was locked out room for 3 1/2 hours because key cards didn’t work

6.0 / 10.0

My recent stay at William Tell/ Holiday Inn, Countryside.

Location, Lobby, goodies for sale in the Lobby. morning coffee, etc. Comfortable Lobby and access to the highways.

Pool closed. Gym closed. I was not informed until I wanted to work out. Poor communication, with the clients that provide your salary!! I have been staying at the William Tell , Holiday Inn, since 1979, over 46 years..

9.0 / 10.0

We came to town for a wedding - it was a short stay - but while we were there, everything was awesom

Our room was clean and spacious- bathroom was phenomenal!

No extra blanket

5.0 / 10.0

Good for short term stay

Flight got cancelled so needed a place to stay for a few hours. Easy to book and 20 mins away from MDW airport. Shower was nice and beds were comfy. Also liked that there was a microwave and fridge.

Our tv was not working and the AC was probably the worst part as it made a squeaky noise that made it hard for me to sleep. It was choosing between noise vs being hot

4.0 / 10.0

No pool no ice machine on floor lamp did not work dark and dirty looking

1.0 / 10.0

Such a shitty place to stay.

There is nothing i liked in that place

I had a very disappointing experience at this hotel. None of the ice machines were working, and there was no drinking water fountain available. The air conditioning in the room wasn’t functioning, and the entire place had an unpleasant odor. Breakfast was extremely limited — only pre-packaged bagels were offered, and there was no cream cheese, hot coffee, or even hot water for tea. We had to purchase drinking water from the hotel throughout our stay, which was incredibly frustrating.Customer service was unhelpful and indifferent to our concerns. I took photos of the conditions and will be uploading them. Based on this experience, I would not recommend this hotel to anyone. I booked through Booking.com and did not expect such poor standards. I am sincerely requesting a partial refund.

5.0 / 10.0

Would stay again it’s close to the areas I need to get to

Bed was comfortable and bathroom was so nice .

There was smell in the hall and the door need to fixed mine made a noise everytime I opened or closed it.

1.0 / 10.0

Awful

Nothing

Pool was closed carpet very dirty tv was broke air conditioner leaked we put food in thefrig water leaked all over it had to throw it out aw

1.0 / 10.0

Horseshit. If I hadn't went through booking.com I would want a full refund. It was horrible

Well they offered breakfast for an additional 10$ per day in a restaurant that is permanently closed

Room floors were sticky. Food we put in fridge was soaking wet the following day. A/C unit leaked. We were told by front desk staff that first floor rooms were "nasty". Pool has been closed for a long time according to same idiot. Rented a second room for our son and TV didn't work. Told by same idiot that they knew it didn't work. For a Holiday Inn it was a dump

2.0 / 10.0

Lies and fraud!

The bed was comfortable.

The hotel is lying to make a profit. Their website and the booking.com site have amenities listed with pics that aren't, and haven't been, available for over a year. I was informed on the 3rd day of my stay, when I was finally able to speak to a manager, that the employee who checked me in was supposed to inform me that there was no pool, no restaurant, and no hot breakfast and was then supposed to ask if I wanted to cancel. If he would have, I would have cancelled. The pool has been closed for over a year. The attached restaurant has been closed for over 2 years. Paid for hot and made to order breakfast - no restaurant equals no breakfast. Instead ALL hotel guests, paid for breakfast or not, got: packaged cold bagels (no toaster), yogurt, apples or oranges, apple or orange juice, prepackaged danishes, and prepackaged muffins. No satellite TV, no pay-per-view channels, half the channels were dead air, some had visual and no sound. It definitely was NOT what I paid for. Oh, and leaky windows with mold growing! On the 4th floor, 2 floors from the top of the building...

10.0 / 10.0

All in all it was very pleasant and comfortable

The staff was very courteous, attentive and helpful

I would have like a better selection for the breakfast items for example some cereals, milk, granola, cut up fruit; boiled eggs, a waffle maker with butter and jellies

8.0 / 10.0

Ok place in suburban Chicago area

Huge room and possibility to book it last minute

No breakfast available, information wasn’t changed on Booking

8.0 / 10.0

Very helpful and pleasant staff , very clean and comfortable and a great location

It was just a grab and go breakfast which was ok

No restaurant or bar in the hotel and the pool was out of order

10.0 / 10.0

My stay there was amazing and I will stay there again.

The receptionist was very friendly and welcoming. He gave us a lot of good information about the hotel and places around the hotel.

Not enough parking

5.0 / 10.0

Clean rooms but bad facilities

The room is clean.

The elevator's not working. We had four suitcases and some bags, two of which were particularly heavy, but we needed to take the elevator to the 6th floor and then carry them up through stairway to the 7th floor. There were cockroaches and some big cicadas in the stairway, it is fine with me but my friends really don't like it.

4.0 / 10.0

Disappointed…

How nice and clean.

That the pool wasn’t open and the front desk lady had an attitude… I’m hard of hearing so I had her repeat what she said twice and she snapped and said if u listened the first time.

1.0 / 10.0

The rooms are amazing but terrible staff

The room and the check out staff

The check in process the staff was very rude and unprofessional.

9.0 / 10.0

Superb

The location was convenient, and the staff was helpful. The person who checked us in gave us a voucher for two free breakfasts the following morning. This was nice and unexpected. The breakfast was good once we got it. The pool is a big plus. It is an Olympic sized pool with plenty of space around it to sit. My nephew fully enjoyed it.

Getting extra towels was a challenge. The breakfast setup was not the best to the point of being disorganized. The only reason we did the breakfast was due to the voucher.

8.0 / 10.0

Very good

The room was good, so was the staff. Location is good

The outside grounds could have been cleaner

2.0 / 10.0

Disappointing

Staff were helpful and friendly Good pool and gym area Breakfast

Other than the pool area the facility felt more like a cheap motel than a hotel and certainly not up to the standard expected of a Holiday Inn Room was dirty and run down Bed linen was dirty Had to ask for enough towels to cover all occupants Shower drain was blocked Room lighting felt like you were staying in a cave

10.0 / 10.0

Enjoyed my stay and will definetly be back.

The breakfast was good and our server was so warm and welcoming.

More towels in the pool area.

10.0 / 10.0

Outstanding

Devin was amazing 👏 whole staff was fantastic thanks for a great stay!!!

4.0 / 10.0

We will ask more questions when selecting our next travel accomodations. Disappointed with Holiday.

Location was ideal.

Same breakfast every day...no hot cereal...dry cereal was sweet, no cheerios, rice krispies or special k. Ice machine on 5 seldom worked. Had to call down to have the room cleaned daily. Drapery did not close properly, so sunlight came in first thing in the morning...5:30am. No pen or paper available.

10.0 / 10.0

Exceptional

very clean with friendly staff.

8.0 / 10.0

Very good

Friendly staff at the front desk. Amazing pool m

Curtains where tugged down and ripped, shower water didn't drain down, asked to come have it looked at but jo one ever came up to the room .

3.0 / 10.0

Poor experience

Nothing

Too expensive, bathroom lock not working, no complimentary breakfast

5.0 / 10.0

I doubt I'll book at the holiday inn in the future.

Hotel was quiet an clean.

I read my confirmation email top to bottom several times and nowhere in it did it say there would be a $100 deposit on site after my booking was already paid in full months ago. I've never stayed at a holiday inn before but I've never heard of that anywhere else. The deposit cut into my entertainment budget for the trip, as it was an unexpected expense. Also, the email said breakfast was included in the final price that I had already paid and then on-site they tell me its $10/guest. I asked for extra pillows and towels upon arrival and had to track down a house keeper 8 hours later and still only got 1 extra pillow and no extra towels. Phone in the room didn't work. We asked for a 12pm checkout instead of 11am. Housekeeping came knocking not once, but twice within that hour. The lady who checked us in was very friendly and helpful. Unfortunately, I cannot remember her name. I doubt I'll book at the holiday inn in the future.

FAQs

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Chicago SW-Countryside ConfCtr by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Chicago SW-Countryside ConfCtr by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Chicago SW-Countryside ConfCtr by IHG?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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