Comfort Inn Independence - Cleveland





7.5Good
(268 Ratings)
"Did not take part in breakfast, but it smelled good. Slept in instead because the room was so quiet, and the bed was nice and comfy. This was a last minute reservation, so I was unfamiliar with the ar..."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
The Comfort Inn Independence - Cleveland hotel is located near the intersection of Interstate 480, Interstate 77 and Interstate 76, just seven miles from downtown Cleveland.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Accessible Parking
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(268 Ratings)
"Did not take part in breakfast, but it smelled good. Slept in instead because the room was so quiet, and the bed was nice and comfy. This was a last minute reservation, so I was unfamiliar with the ar..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
First room assignment the room was not clean.
7.0 / 10.0
Location to my event, the value of my stay.
The TV service was very poor, and the ice machine o first floor was out of order.
4.0 / 10.0
Na
The cleaness
9.0 / 10.0
Everything
Nothing
10.0 / 10.0
Did not take part in breakfast, but it smelled good. Slept in instead because the room was so quiet, and the bed was nice and comfy. This was a last minute reservation, so I was unfamiliar with the area. The location was easy to get to and convenient to major roadways. Staff was top notch and on point. Room and bathroom were spotless. I was quite pleased.
Only the ice/snow in the parking lot, but I am sure they contract out for that.
8.0 / 10.0
We have been back many times now.
More breakfast options. Breakfast is really good though
9.0 / 10.0
Excellent
Water pressure
1.0 / 10.0
Horrible hotel not safe
Everything
10.0 / 10.0
Clean and the staff was friendly.
4.0 / 10.0
Location
For a non smoking facility, it was extremely oder heavy of cannabis. We opened the windows for entire stay to air out the room.
9.0 / 10.0
The hotel was clean, and the staff was exceptionally friendly. I will stay at this hotel again.
8.0 / 10.0
The gentleman on reception was incredibly helpful.
Room was large.
Breakfast was ok.
Free car parking directly outside the property was just what I was after.
Issues with wi-fi. Kept dropping out.
No other real issues.
9.0 / 10.0
comfortable
Wifi was not working my room
10.0 / 10.0
The staff was friendly and efficient
There was a lipstick kiss in my bible
8.0 / 10.0
Easy and close off the interstate. Plenty of Eating close by.
Water pressure in shower wasn’t the greatest.
10.0 / 10.0
Bed are so soft nice and clean friendly staff
Everything was great
9.0 / 10.0
The room is clean and quiet, very comfortable. The staff was very friendly and helpful. The breakfast was good. The location was good too. There is a Sunoco Gas station close to the hotel.
The air-condition's filter needs to be cleaned; I cleaned by myself that night. The next morning after I ate breakfast back to room I smelled dust, then I found out the curtains was dark, needs to be cleaned too. I told the front desk, hope next time when I stay, it will be better. And the curtain needs to be repaired too.
1.0 / 10.0
N/A
Staff
8.0 / 10.0
Location
Beds were uncomfortable, staff were not very friendly, and getting wake-up calls at 330am when you did not request any. The pool said was closed but looked very open to me???
6.0 / 10.0
breakfast, bed
shower faucet leaked, room appeared older looking
7.0 / 10.0
Location clean
One of the outlets in the room was falling out of place and tub was backing up. Room was musty as if the carpet had been wet and not allowed to dry.
9.0 / 10.0
The location was convenient, and the room was clean. I want to mention the front desk staff, Roman’s professionalism, and willingness to help me resolve a billing problem with my reservation. He is kind and knowledgeable. He is a five-star staff.
The breakfast was simple. If the hotel could have a luggage storage will be helpful
6.0 / 10.0
The bed was comfortable.
The pool was closed off for maintenance for the 3 day entire visit. There is a constant damp smell in the room I presume from the air con.
5.0 / 10.0
Pretty good breakfast
Everything is pretty worn down, very small tv. Be aware there is NO REFRIGERATOR OR MICROWAVE in the room. We didn't check the description because it seemed pretty obvious in a 150usd/night motel. Well, we were wrong. There is a place where the refrigerator was in the room, but it was removed.
4.0 / 10.0
Breakfast was ok fair
Beds was small as if I was laying in a twin size bed. I picked this hotel thinking I would be able to swin, the pool was down. Door was damaged so all the light from the hallway was coming inside.
3.0 / 10.0
Pool was closed without warning
No baby beds available
No working lights in room besides bathroom
TV was old and picture was distorted
Beds smaller than queens previous night hotel
Breakfast eggs, waffles, sausage, fruit, cereal, yogurt
6.0 / 10.0
I like the breakfast. They had sausage, eggs, and yogurt… The rooms were clean, and I like that they don’t clean every day because I think housekeeping on a daily basis is unnecessary. They had just cleaned the carpets and that’s kind of a good feeling knowing the carpets underneath your feet are clean. Glad they had an elevator. Overall, the room was nice and it was quiet.
The person who checked us in was not overly informative, for example, didn’t tell us what the breakfast hours were. We had to ask where to park as well. After we checked in, I asked what the hours of the pool were, and he then told me that the pool was closed! So we had this beautiful pool that we could see through the glass, but we were not able to access it, which was largely a reason we chose this hotel. I think this information should’ve been shared prior. There were a couple things broken in the room for example, the bathroom drain and some kind of damage to the bottom of the door that let in some light. But we used towels to keep the light out at night.
4.0 / 10.0
Our room was never cleaned from previous occupant. Told to comeback to desk has to carry all our things back down .
Then put back on third floor and carry things back up
7.0 / 10.0
The room was adequate and clean. The breakfast was very good.
The staff was very friendly.
And accommodating.
Good location. It was quiet.
The pool was not ready to be used.
The carpet in the elevator could be swept more often others other than that very good experience.
10.0 / 10.0
Location
Nothing
2.0 / 10.0
Location, Parking, Breakfast
We Booked This Hotel SPECIFICALLY For The Outdoor Pool!!
To Our Dismay, The Pool Was Under Construction and No Notifications Were Sent Advising Us of This 😕. I am a Wounded Warrior and Was Especially Looking Forward to the Pain Relief Water Affords my Surgically Repaired Back..
We Absolutely Would have Stayed Elsewhere Had We Been Informed!
Col Ralph Lunt, USAF (ret)🇺🇸
Wounded Warrior #5445361891
BTW: Roman, Afternoon Front Desk Was Excellent!
3.0 / 10.0
The property was very centrally, located and easy to find.
Even though I asked repeatedly, they never ever ever clean my room or changed any of the towels or added toilet paper or emptied the garbage or anything! It was a horrible, terrible, completely awful experience
8.0 / 10.0
The area is nice and quiet. Convenient to Cleveland Clinic and restaurants.
5.0 / 10.0
The staff was friendly. The room was clean.
The BED! The bed was HORRIBLE. It was like sleeping on plywood with a two inch mat on top.
4.0 / 10.0
Location
The beds were awful. Hotel rooms are so outdated whoch makes it looks worn down.
10.0 / 10.0
Food was good and the staff was friendly and very accommodating.
8.0 / 10.0
Location was perfect for riding the Cuyahoga scenic railway. Good interstate access.
Average hotel. Everything was adequate.
Staff was a little blah. Just not engaging.
5.0 / 10.0
The room didn’t have a refrigerator, the rooms exterior door was to short to secure the room properly and the lower shelves were very dusty next to the tv.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this inn has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this inn?
Parking is not specified as an available amenity at Comfort Inn Independence - Cleveland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
Yes, a swimming pool is available for use at Comfort Inn Independence - Cleveland. Enjoy the water!
Is Comfort Inn Independence - Cleveland pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn Independence - Cleveland?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
