Quality Inn Russellville I-40

It was pet friendly and great location.

It had a smell, and felt dirty. Floor was filthy, and bed wasn’t comfortable.

The hotel room was clean.

I booked a stay for one night, July 11-July 12 and the stay was perfect until it was time for breakfast. The receptionist was an older woman who stated her name was “Me” she came up to my husband and I being rude asking if we put something in the waffle machine before the waffle batter. We advised we put butter on it since we asked her if they had any spray and she said “no”. The woman raised her voice at us saying we should not put butter and even asked us in a very extremely rude way if we couldn’t read the instructions. We apologized and she proceeded to be rude and tell us that we needed to leave her lobby even though we had paid for our stay which included breakfast. I advised the woman that this was a service we paid for and we were going to sit down and eat our breakfast, however she said “well breakfast is over in 20 minutes so you better pick up your own shit and leave after”. The woman was being extremely rude saying she was going to call the cops on us and we asked why? There was no reason for her to call the cops on us since we were not doing anything bad, illegal or offensive. The woman proceeded to say “well I’m here legally what about you” referring to our skin color. We had to grab our breakfast to go since our one year old was watching and hearing the lady yell at us and she was becoming scared. The woman locked herself in the office and kept telling us racial slurs so of course we defended ourselves against her since this is unacceptable. This type of behavior from employees is completely unnecessary and unacceptable.

the property is old, needs a update for sure

the manager isn’t hospitable, she really was short tempered and rude, be sure not complaine about her friends smoking at the pool, with kids at it.. very disappointed in the experience

Breakfast was great!

Nicer than expected

very clean and quiet

Room was clean, breakfast was plentiful and good, my grandson enjoyed the pool. Check in and check out, quick and easy

The room was clean and easy to access.

The area was very noisy, the lights in the parking lot were in need of repair so walking the dogs we needed a flashlight. Had to use earplugs to sleep due to the noise from outside of trucks running all night long. Th e noise from neighbors using their jacuzzi tub was extremely loud.