Motel 6-Memphis, TN - Downtown

Location

Everything

The only thing I liked about the location was that it was located close to downtown.

No towels were available over in the evening

Yes, previously we have stayed and gotten better service. . The location for us is excellent in relationship to the Beale Street entertainment district. The campus is kept clean. The service is barely 1 star and I get it. You're trying to keep cost down..

We recently during our stay asked for normal things like toilet paper and exchange of towels and we're told to go to the front desk for them. This is ridiculous when the maid is standing next to your room and they have the items on their cart. This request was made after we had been there 2 days. We know this place is not the Ritz-Carlton, but to request normal items like a clean set of towels, tissue and soap this is ridiculous. You might as well not put the pillows you have on the beds , because they are so thin you might as rest your head on the mattress. What they consider to be blankets or bed covers they aren't worth anything either. They are as thin as sheets. The individual's who own the franchise need to come and stay the night under the conditions you are requesting your customers to pay for during their stay. Amenities such as comfortable pillows, sheets, warm blankets, soap, towels , covers for the bed , toilet paper 🧻 should be a standard for your guest. I love coming to Memphis, I stayed there at the Motel 6 because of its value and convenience to the area of the city I wanted to be in. The service that is being presented to customers now is just outrageous. You're not providing a quality and comfortable stay at all for your guest. Whether they be local or from out of town the franchise owner needs to look at the product they are providing to the people. The things that I am requesting are just basic items that should be provided and expected by every quest that visits your property. Stay there yourself for a week and evaluate your product. Sincerely, Warren C. Head Jr. Riverdale, Georgia