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Best Western Mountainbrook Inn Maggie Valley

Top rated by guests

Property building

Bedroom

Pool view, Swimming pool

Bedroom

Breakfast

8.1Excellent

(231 Ratings)

"Location and price"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(231 Ratings)

Hotel in Maggie Valley, NC

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Featuring an outdoor swimming pool and a hot tub, this hotel is in Central Maggie Valley. A deluxe continental breakfast is served daily. Complimentary Wi-Fi is provided throughout the hotel.

Amenities at Best Western Mountainbrook Inn Maggie Valley

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Map of Maggie Valley, NC

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(231 Ratings)

"Location and price"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(231 Ratings)

Hotel in Maggie Valley, NC

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Maggie Valley, NC

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

About this hotel

Featuring an outdoor swimming pool and a hot tub, this hotel is in Central Maggie Valley. A deluxe continental breakfast is served daily. Complimentary Wi-Fi is provided throughout the hotel.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(231 Ratings)

100% verified reviews

1.0 / 10.0

Uncomfortable and unclean- couldn’t leave quick enough.

Absolutely nothing was good about this hotel. The staff were awful and so was the room. I have been er left a hotel so quick as I did this one. Seriously- I didn’t even feel comfortable taking a shower there - it was that dirty.

Everything. The beds were awful. They had springs that stuck in our backs all night, long and the bedspread and sheets were super thin, not only that they were dirty. Also, we heard everything our walls were so thin. We are right off the roadway so if you want to hear traffic all night, this place is just for you. we received absolutely no comfort could not sleep because we were so uncomfortable. I have never left a place as quickly as I did this one. If it was possible to write this in the negative category, I would give it as lowest score as I could. The bathroom was awful. We didn’t even feel comfortable taking a shower. It was that dirty. The carpeted floors were so old. It felt sticky when you stepped on them barefoot. I will never stay at another best western just because of my experience at this one.

8.0 / 10.0

Very good

Good location

Quite & clean

10.0 / 10.0

Nice friendly staff and a good location to things we wanted to do.

Location and price

1.0 / 10.0

T Tianna was the only good employee, including the owners. Everyone was so rude to us, our key cards didn’t work the toi

Tianna was the only good employee, including the owners. Everyone was so rude to us, our key cards didn’t work the toilet was stopped up when we got there they blamed us. Beds were horrible. Nasty bathroom.

T Tianna was the only good employee, including the owners. Everyone was so rude to us, our key cards didn’t work the toilet was stopped up when we got there they blamed us. Beds were horrible. Nasty bathroom.

10.0 / 10.0

Comfortable and perfectly located.

The workers at the front desk were very friendly and our hotel was very clean and comfortable. We were there for Southern Rock Woodstock, and it was within sight of the location, so that was perfect for us. Maggie Valley was absolutely gorgeous, and having a nice clean spot to sleep made it even better.

We loved it all!

10.0 / 10.0

We will always stay here when we visit

Staff is always friendly and helpful

10.0 / 10.0

I will stay again.

You can sit on the porch and rock seeing everyone travel by. It is right beside Legends which has a great food and bar. The view of the mountains.

7.0 / 10.0

everything was good.

The location and price.

Its an older motel.

5.0 / 10.0

Dissapointment on how run down the Motel is.

Staff was nice and friendly. Location was perfect.

Facility is really run down and old. Updating is needed, not your typical Best Western. Sink and tub was very slow at draining.

5.0 / 10.0

Would choose another location if we come back to area.

The beds were comfortable

It took three tries to get an acceptable room

6.0 / 10.0

Will not be back we don't think.

All staff has been so nice till this year. There is a wonderful girl.maybe early 30's. We've seen here for years. She is so sweet and accommodating. We talk to her for a while every year.

The place used to be really nice and clean. All.staff has been so nice till this year. They hired a older lady. She was very rude and had no manners. She ignored us amd waited on a customer behind us like we never was talking to her. Then after she was done. Started to help us again the phone rang. Answered it which was OK, but proceeded to help them instead of asking them to wait a minute. My husband told her we love this place and stay every year but that was professional. She just ignored him. Its a shame what is happening there. The whole carport was covered by people hanging out and drinking. We are fine with it but you couldn't pull in anywhere. I understand it's Maggie Valley but not everyone is there to party. I do not believe we will stay there again like we do every year.

10.0 / 10.0

My go to stay in the area

Free breakfast was great. Beds comfortable

10.0 / 10.0

Was there for a church confrence and the location was great

Room was very comfortable and We were able to walk so many places to eat and the hotel had a FABULOS breakfast at no extra charge. The scenery from our room was magnificent. I would stay there again for SURE

3.0 / 10.0

Will not stay again

It was close to the fairground that’s about all it had going for it.

Stains on duvet cover. Blood on sheets/ceiling/walls. If you expect to use a pull out couch bring your own sheets. They are not provided (the little Indian guy will come in your room uninvited and argue with you about it)

9.0 / 10.0

Love it!

Great location and excellent customer service

Sink was stopped up. Brown water was in the shower head and tub was dirty

3.0 / 10.0

Definitely not a value

This is a decent location and the beds were comfy.

((room 114)) Hotel is not in the best of condition. There were holes in the walls, dirt built up in all the corners on the floor, and floors are paper thin, you can hear everything above and beside you. The hair dryer was ripped off wall and threw in the closet. For the price, I'd expect much better. They increased price for this particular weekend ,(mini truck nationals weekend) by at least 40% compared to some other events. This was at best an $80 a night room that we paid $220 a night for.

10.0 / 10.0

Excellent customer service. Staff was great!

Excellent location

The bathroom sink was stopped up

10.0 / 10.0

Very pleasant. Would return.

People were very nice. Night clerk super helpful and friendly

We did not have towels in our room when first checked in. Front desk was great in helping us get what we needed. Put door hanger out one morning for room to get serviced but room did not get serviced. Door hanger had fallen on the floor… most likely an innocent over sight. Again front desk very helpful with this.

10.0 / 10.0

Very comfortable

The location

They need more parking

10.0 / 10.0

Exceptional

That it was close to everything and that it was easy to find. Comfortable king size bed in a nice room. The rate was a little high for one night but it was a very nice room. The breakfast was very good and convenient.

Nothing really everything was great!

10.0 / 10.0

Hope to stay again someday.

The room was very clean, bed was great. Loved the rocking chairs outside the room. Breakfast was very good. Staff friendly.

10.0 / 10.0

Staff very nice. Room very clean. Breakfast excellent. Staff went above and beyond to make you feel welcome.

Everything

Nothing

8.0 / 10.0

Very good

Like that the sink area was separate from shower area. Beds were SO comfortable!!!

Not enough light on the sink area

10.0 / 10.0

We enjoy the mountains, we go as often as we can and Maggie valley is our favorite

When we go to the mountains maggie valley is our favorite place to stay, it's quite and not far to drive to Cherokee, waynesville, or pigeon forge. We always want to stay at the best western, the staff is great, rooms are always clean , towels are soft and the beds are wonderful. The price of the rooms are reasonable and you get your moneys worth . As. Far as breakfast is concerned we enjoy going to country vittles, the breakfast is great and the price is good. If we could we would stay for a month , God created the mountains and we look forward to ging every chance we get !!! MAGGIE VALLEY BEST WESTERN MOUNTAINBROOK INN

Everything is good, we have no complaints

10.0 / 10.0

The stay was comfortable good for one night I wouldn’t stay any longer.

The property was clean and quiet.

There wasn’t anything to drink not even water and the drink machine only accepted cash.

10.0 / 10.0

comfortable bed with great pillows

the lady at the front desk was awesome. helpful and friendly.

all good

9.0 / 10.0

Superb

we loved the breakfast. the front staff were very helpful!

10.0 / 10.0

Exceptional

Excelente hotel, en Maggie Valley, un lugar maravilloso

9.0 / 10.0

Great place to stay!

Great place to stay in Maggie Valley! The room was nice size and comfortable! Various options for breakfast, hot & cold. The staff were super nice and helpful!!

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