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Best Western Oakbrook Inn

Property building

7.6Good

(189 Ratings)

"I really enjoyed the affordable pricing and the cleanliness of the room. Everything was up to par even the water pressure in the shower was excellent. Overall this was an amazing hotel in a convenient..."

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(189 Ratings)

Hotel in Westmont

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Best Western Oakbrook Inn is located in Oakbrook Terrace, within 19 miles of United Center and 21 miles of Willis Tower. This 3-star hotel offers a 24-hour front desk and a business center. The hotel features a fitness center and a concierge service..

Amenities at Best Western Oakbrook Inn

Air conditioner

Internet / Wifi

Parking

Laundry

TV

Gym or Fitness Center

Free parking

Map of Westmont

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(189 Ratings)

"I really enjoyed the affordable pricing and the cleanliness of the room. Everything was up to par even the water pressure in the shower was excellent. Overall this was an amazing hotel in a convenient..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(189 Ratings)

Hotel in Westmont

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Map of Westmont

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Best Western Oakbrook Inn is located in Oakbrook Terrace, within 19 miles of United Center and 21 miles of Willis Tower. This 3-star hotel offers a 24-hour front desk and a business center. The hotel features a fitness center and a concierge service..

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

TV

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(189 Ratings)

100% verified reviews

10.0 / 10.0

A very affordable and convenient hotel.

I really enjoyed the affordable pricing and the cleanliness of the room. Everything was up to par even the water pressure in the shower was excellent. Overall this was an amazing hotel in a convenient location from O'Hare.

No one was at the front desk when we arrived so check-in could have gone a bit quicker but once help arrived we were able to experience a fantastic stay.

10.0 / 10.0

Attended a wedding easy access able to walk to Hinsdale for some exercise…

Location

All good

10.0 / 10.0

This is my six stay at this property and the staff is always the best.

The staff was excellent breakfast was very good in the rooms are very well maintained.

10.0 / 10.0

It was a perfect night we couldn’t have asked for anything more.

The front desk assistant personally came out to my car to let us know our room was ready to check into. Also letting us check in earlier than our original check in time. It meant a lot to me because the 7 hour drive to the location was enough stress.

There’s nothing we didn’t like. Everything was clean and perfect I would love to stay again sometime.

5.0 / 10.0

Nice

It was good

Nothing wrong

7.0 / 10.0

Very comfortable & relaxed

My kids loved the jacuzzi.

No pool

9.0 / 10.0

Good value for the price.

It was quiet. Breakfast was wonderful.

Nothing

8.0 / 10.0

Beds and pillows were very comfortable although the room itself was outdated.

Broken down vehicles on the parking lot, nowhere to sit that was covered for a smoking area and it was raining.

6.0 / 10.0

Calm collective and comfortable

It was relaxing calm not to many people

The bathrooms the drains clogged up quick and water fill the tub that’s it

2.0 / 10.0

Poor service, broken amenities, no support from Booking.com—overall a frustrating and disappointing

The location was close to my job site. It was also close to a very nice LA Fitness location which had a very nice pool and I could do my running around the offices nearby.

There was a water main break while I was there, water was murky and not drinkable, fire alarms went off and fire dept. had to be contacted to shut them off. You had to ask for housekeeping to come to the room in order to get it cleaned. No peanut butter on the breakfast buffet, no water in the exercise room water dispenser and exercise room smelled of mold and mildew smell from water main break. Hotel staff acted like they did not care about their guests and just there to do a job. I tried but couldn’t reach anyone at Booking.com’s 1-800 number to report the problems.

2.0 / 10.0

Exhausting

It is close to my job site

Where do I start? The manager is unfriendly and avoids resolving guest issues unless directly confronted—and even then, nothing gets done. Staff discuss guest problems openly in front of others, which is completely unprofessional. There was no water when I arrived. They offered to move me to a lower-quality hotel across the street or cancel, but since I booked through Booking.com, that would’ve been a hassle. I couldn’t reach anyone due to long hold times, and I’ve learned that if the hotel cancels and Booking.com doesn’t confirm, you still get charged—so I stayed to avoid being double billed. They placed me in a room facing the freeway. Despite the noise, I managed to fall asleep early, as I told them I would—only to be woken by a staff call saying the water was back on. When I brought it up the next day, another employee denied it, then admitted it after I pushed. To top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes. These aren’t real amenities. Other than being close to my work site, there’s no reason I’d stay here again.

5.0 / 10.0

It was okay.

I was delayed by 10 minutes and the breakfast was gone.

7.0 / 10.0

BETTER THAN I EXPECTED

The staff was very friendly. The breakfast bar was better than the last 2 hotels i visited. Gravy was cold but otherwise everything was good.

My bathroom flushed itself 3 times every night at 4 am.

6.0 / 10.0

Good

I loved the location out the way. Didn’t have to worry about crime. Great area & convenient for other things like food & gas.

Room could’ve been cleaner seen tiny baby ants.

9.0 / 10.0

Superb

Great deal Comfortable

4.0 / 10.0

Disappointed overall, especially with the cleanliness, and expected better from Best Western.

Good location.

Paint peeling, dirty (floor was so dirty our feet were black walking from the shower to the bed), mold in the bathroom, and the key card did not work and we had to have it reset every single day. Staff was gruff and sloppy- eating at the check in desk - or just absent.

6.0 / 10.0

Good breakfast

Nice omelett, good brekfast! Everyone was nice who worked there!

No cleaning for the 4 nights we stayed there and it was no that clean...

7.0 / 10.0

our stay was good we there for 9 days and made the best of it, the staff are very friendly

The breakfast was okay, there were days when there was no fruit or was very little and taken by others , the staff made good omelets , in general i would give a 7 out of 10 for the breakfast and the breakfast room

I always want daily house keeping , here you had to request everyday to freshen up the room, and though it was done was very poor , most hotels offer room service everyday except if you dont want it

1.0 / 10.0

Bad

The customer service she was a very pleasant person

I seen a cock roach 🪳 in my Room

1.0 / 10.0

do not waste your money !

everything was terrible food rooms were so dirty . shower was dirty . white stuff on the floor

everything was terrible food rooms were so dirty . shower was dirty . white stuff on the floor

5.0 / 10.0

all in all it was peaceful there at least

location

Wi-Fi was didn’t work properly. appliances were outdated

10.0 / 10.0

Comfortable, nice, clean room and great breakfast. Staff always pleasant

We have stayed here many times. Always friendly staff and the breakfast is outstanding for our needs. Love the made to order omelet's. Room is spacious and fits our needs.

8.0 / 10.0

My stay was great except for we had ants 🐜 in our room. Staff wa s

I liked the room for the price. Also the breakfast was amazing. Everything was fresh I would recommend family and friends. Nice and quiet clean upon entering the building.

The room had ants 🐜 other then that I can't complain. I had told the front desk staff and my concerns. She was kinda nonchalant and it. She acted surprised when I told her about the ants 🐜 .

10.0 / 10.0

Exceptional

It's clean and comfortable. Good breakfast.

Nothing.

9.0 / 10.0

Very clean place. Rooms being remodeled. Very quiet.

Did not stay for breakfast. They had make your own omelette station.

More equipment in the fitness room.

9.0 / 10.0

Friendly staff, very nice breakfast omelets and comfy, clean room

We have stayed here many times. Staff is friendly, breakfast is tasty. We love the made to order omelets. This hotel is perfect for all our needs.

10.0 / 10.0

I felt at home that’s how sum up my stay

it was extremely quiet. Front staff was amazing and helpful. there was remodeling, which was awesome. I heard zero noise and everyone was very polite.

I don’t have anything negative to say

6.0 / 10.0

On a scale of 1 to 10, I would rate it a 5.

Location was good. Did not eat breakfast.

The first room that was reserved had ants in the bathroom on the floor and in the sink. Was moved to another room. Ice machine did not work. The odor when I walked into the lobby was offensive. Definitely an old building. Alot of wear and tear.

10.0 / 10.0

Exceptional

Good location. Clean. Comfy.

No cmplaints.

8.0 / 10.0

Very good

The staff is very accommodating and friendly

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