Hyatt Place Dallas/North Arlington/Grand Prairie

I liked everything, honestly, from the check-in process to getting to my room to the convenience of this property when it came to the place I was going in Arlington. The front desk staff members I encountered were also incredibly kind, patient, and accommodating.

I have absolutely zero complaints. I do wish I'd stayed longer so I could have experienced the pool, but that's not the hotel's fault at all.

The receptionist was amazing and got me everything I needed for my stay.

I didn’t care for the eggs at breakfast. I feel like they added seasoning to them that wasn't to my liking. That's just a personal opinion.

Did not eat any breakfast location was good

The bed was very uncomfortable

Breakfast food was delicious.

The whole reason I picked this location was because they had a nice pool. Our AC at our home was broken so we wanted to take our child to a hotel with a decent pool to cool off, but the pool was closed for our entire stay.. very disappointing. Then I was charged a pet cleaning fee, and we had no pets! When I called to get that fixed, the lady that I spoke to said they would take care of it. She did not. I had to call again 3 days later to ask for it to be fixed again. That person actually fixed while I was still on the phone with her so I appreciated that. But I don’t know why we were charged to begin with! It was myself, my husband, and my 2 year old. No pets.