Vista LIC Hotel, Premier Collection by Best Western

The location was perfect. The options for dining on the property were excellent.

The rooftop

Nothing

Comfortable bed with nice table on one side. Good lighting. Good products in bathroom and shower. The rooftop dining room was delightful with good food from the downstairs kitchen that took a while but was quite tasty. Breakfast is quite good but expensive. Kitchen staff are very pleasant and reasonably efficient. The subway is only 3 of the long city blocks away. We had no view from our room but it was marvelously quiet.

We had to ask for one of the 7 refrigerators that they have for the entire hotel. The staff at the front desk seemed very defensive about a mistake they made on my bill, and were only marginally helpful with getting the towels that we wanted refreshed. We were infrequently greeted or even acknowledged when we returned to the hotel. The rowing machine has been broken since we were there a year ago - why do they keep it? Ice machines are on every other floor. WiFi has no password so is open to problems, but it was reasonably fast. We had to use either a chair or small oval tray-table for the side-table on one side of the bed. There were 5 hangers in the closet for 2 people, and none at the front desk. Hallway carpets on the 3rd floor at least, had quite a few stains.

The building was in a good location and easy to get to from public transportation.

The lights kept turning on and off by themselves which was very frustrating. Especially in the bathroom and the lights would turn on at early hours of the morning. The TV was hard to use and it would stop working periodically. There was no fridge or microwave which there should’ve been for the price. The sheets were also very uncomfortable.