Resort in Orlando, FL
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this resort
This Italian-inspired Florida resort offers an 18-hole golf course, a 40,000-square-foot spa, and 11 on-site restaurants. Included in the Daily Resort Fee is transfer service to area theme parks, including the Walt Disney World Resort 8.9 mi away.
Amenities at The Ritz-Carlton Orlando, Grande Lakes
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Fireplace
Family friendly
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Orlando, FL
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10.0Outstanding·Oct 2025
The facilities were amazing, especially the pool area. The room was big and very comfortable. The breakfast buffet was great!
I would recommend to have private transportation to the airport available.
8.0 / 10.0Excellent·Sep 2025
Nothing special
In addition to a very unpleasant situation caused by the hotel and the reception staff, I was charged twice for my reservation.
Although at check-in I was clearly told that everything was fully prepaid, they still asked for my credit card (which is not unusual). However, they blocked a very high amount on my card, which made me feel uncomfortable. Later I asked the staff at reception, and they told me that this amount was only a security deposit and nothing more. At check-out, I asked again, and once again they reassured me that it was simply a hold for security, and that the amount would be released within 48 hours.
A few days later, during a routine check, I discovered that my bank account had actually been charged the full amount of the booking. What was presented as a temporary hold turned out to be a double charge for my reservation.
Mistakes can happen, but they should not happen after I verified three times with different staff members, all of whom gave me the same answer without really checking. The result was that during my honeymoon I was left without access to money.
That same disappointing day, I contacted the hotel. At first, they did not really try to help, and instead shifted the responsibility to Booking.com – even though I had made it clear upon arrival that the reservation was prepaid. They insisted further checks were needed, and meanwhile my account was charged without my knowledge. What was even more disrespectful was discovering in my email that on the very day of my check-out, an invoice had already been issued – despite the receptionist confidently telling me I had nothing to pay.
Being asked three times, without receiving a professional answer in a hotel of this supposed standard, is unacceptable. It became even more frustrating when they asked me to try to resolve the matter myself with Booking.com, and only if that failed, they would “do it for me” – as if they were doing me a favor.
10.0 / 10.0Outstanding·Aug 2025
room size acceptable, lobby area so good ,the pool was one of the best for sure the staff
was so perfect .
The water pressure at the bathroom not that powerful, it can be more beater then this so for the people they dream with morning shower maybe they will disappointed. I miss my Arabic tv channels.
5.0 / 10.0·Sep 2024
Dinner was amazing at knife and spoon! Lobby bar had great entertainment.
Room felt dated and A/C didn’t work well. It was very warm in the room all night. Sinks would not drain & the shower had a strange odor.
$$$$
Top rated by guests
8.9Excellent
(138 Ratings)
"The facilities were amazing, especially the pool area. The room was big and very comfortable. The breakfast buffet was great!"
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