Hampton Inn & Suites Cleveland-Independence
Top rated by guests





8.6Excellent
(162 Ratings)
"Room very clean staff was very delightful they welcome their staff with a smile even gave complimentary bottle water when I arrived."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located in Independence and with Cleveland Metroparks Zoo reachable within 7.5 miles, Hampton Inn & Suites Cleveland-Independence provides a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center.
Business facilities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Smoking allowed
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(162 Ratings)
"Room very clean staff was very delightful they welcome their staff with a smile even gave complimentary bottle water when I arrived."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The staff was amazing. The room was outdated and dusty
Outdated
10.0 / 10.0
Room very clean staff was very delightful they welcome their staff with a smile even gave complimentary bottle water when I arrived.
Just wished I had a microwave in my suite not big deal there were some located in the lobby.
9.0 / 10.0
I was there for a funeral,
Everything was fine
10.0 / 10.0
This hotel exceeded our expectations. From the friendliness of the staff to the cleanliness of the entire facility, to the breakfast
If I had to mention anything, I wish there had been two chairs in the hotel room.
9.0 / 10.0
It was clean and comfortable
8.0 / 10.0
I have stayed here many times as the location is close to a work meeting. It's a quiet location. Staff members are friendly and helpful. Breakfast is basic but fine and varies a bit day to day. The Wifi worked very well for my laptop but not on my iPhone - not sure why. The bed was comfortable with good bedding.
The room was generally clean. But I noticed that the bedside table shelf was sticky. When I wiped it with damp tissues, the tissues were black. And the windows were hard to see through.
1.0 / 10.0
Bed bugs. We found 2 in our room. We left immediately. They did give us a full refund.
8.0 / 10.0
Very nice and clean
Elevator broke
6.0 / 10.0
Location.
Older building. Needs some TLC. Limited lighting in the room. Insufficient outlets, charging options. Beds were not really comfortable, and the pillows need replaced.
10.0 / 10.0
Great location, clean rooms, comfortable beds and pillows, friendly staff, and great complimentary breakfasts.
There was not anything I didn’t like.
10.0 / 10.0
Very Comfortable.
8.0 / 10.0
Safe clean
Room floors could use an update. Get rid of carpet
9.0 / 10.0
The staff and front desk attendant that brought us towels out to the pool!!🫶
The sound from the AC fan was loud when it kicked on.
10.0 / 10.0
Everything was clean and staff was so friendly!
7.0 / 10.0
The entire staff was excellent, especially Erica. She is a top-notch customer care representative. The lobby seating was comfortable, and the pass keys were great. Many hotels' pass keys are glitchy or even malfunction.
I recommend benches outside the exits. Access to the outdoors and a place to sit are essential for people who are not accustomed to living in a confined space.
9.0 / 10.0
The beds in the room were very comfortable. The pillows were very comfortable, as well. The shower was very satisfactory. And I appreciated that it had a refrigerator.
The only thing I was not pleased with was two of the USB ports under the lamps near the beds did not work. When I went to put my USB port in, it did not snag. It was very loose.
10.0 / 10.0
Everything. Top-notch Hampton. My go-to place to stay in the Cleveland area. Clean, comfortable, and quiet. But, even better, the people here are simply the BEST.
There wasn't a single thing that I didn't like.
10.0 / 10.0
Very easy check in. Front desk staff was very friendly and the room was great. Clean and comfortable.
9.0 / 10.0
The bed and pillows. The breakfast was nice.
The room needed an update
8.0 / 10.0
Good quiet comfy rooms. Good wifi. Free parking and decent breakfast.
The breakfast room is too small and crowded (not appreciated during these times).
7.0 / 10.0
My travel experience with Hampton Inns is consistently good! It's why I usually look for one first when I make reservations. Room at this facility was clean, comfortable, accommodating, quiet. Beds, bedding were very comfortable. Amenities very good (coffee maker, TV hair dryer, ample USB and electrical outlets positioned where you can use them! Dressing mirror well placed, bathroom well appointed & clean. Good TV reception, program choices.
Internet service was virtually non-functional! Over five days, I was never able to successfully log on and maintain a viable connection! I had to use the cellular ‘hot spot’ capabilities of my iPhone to connect via my tablet computer! No matter where I was (third floor suite or main floor dining room), the connection was terrible! Nowadays, Internet service is VERY important to guests! I have no problem connecting with my devices anywhere else! Shouldn’t advertise that there is “Internet Service” if it’s that poor! If not for this issue, my rating would be excellent across the board!
There were two cushioned, backless seats with casters on the bottom that can be used to sit on while dressing, etc, and permit gliding around on the floor. The only problem is, if you sit near the edge of them, they can easily tip over! I experienced this a few times; once they nearly let me fall forward towards a desk!
7.0 / 10.0
Front desk check in very smooth.
Lack of maintenance. Toilet broken. Desk light did not work.
7.0 / 10.0
Friendly staff, room was clean
our room was on the first floor right next to the exit door and utility room. VERY noisy with people coming and going, doors slamming. Parking was just outside our window as well.
Staff must’ve suspected we weren’t happy because they called our room right after we got in, asking if everything was ok. Hmmmm ????
9.0 / 10.0
The location was very convenient for our visit. We have stayed at this property in the past and have never been disappointed--we weren't this time either. The ability to open the window in the room was a nice touch. I enjoyed the variety in the breakfasts.
The only glitch in our stay concerned to key cards. We had to have each if the two cards reprogrammed once, but after that they both worked well. The front desk staff handled the task with good cheer.
10.0 / 10.0
The breakfast was very good. The breakfast staff were extremely friendly and helpful.
Room was a bit tight.
9.0 / 10.0
The location is perfect as the hotel is near the freeway but tucked back in a quiet area. The staff members are friendly, the room is comfortable and quiet and the wifi works well. Breakfast is basic but fine. The hotel is close to restaurants for dinner.
Maybe more breakfast choices.
10.0 / 10.0
When my wife comes to her appointments we always stay in your branches of hotels! Thank You
10.0 / 10.0
Very nice rooms really clean. Staff was really friendly. 10 minute drive to down to Cleveland.
2.0 / 10.0
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FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn & Suites Cleveland-Independence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites Cleveland-Independence. Enjoy the water!
Is Hampton Inn & Suites Cleveland-Independence pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Cleveland-Independence?
We found 14 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, pool, and non-smoking.
