Holiday Inn Express & Suites Mountain View Silicon Valley by IHG

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review stars
8.4Excellent
(147 Ratings)
"everything was very clean and close to our destination"
Verified guest
Don't miss out! Price and availability may change
8.4 / 10.0
Excellent(147 Ratings)

Hotel in Mountain View, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This 100% nonsmoking hotel, located 8 miles from the San Jose International Airport, offers free WiFi and newspapers.

Amenities at Holiday Inn Express & Suites Mountain View Silicon Valley by IHG

Concierge services

Map of Mountain View, CA


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.4 / 10.0
    Excellent(147 Ratings)
    100% verified reviews
    9.0 / 10.0
    For a short trip, the hotel is perfect.
    Breakfast is very good value.
    Kids were running in the hallway early in the morning.
    5.0 / 10.0
    Good but could be better.
    Staff was ok. And breakfast was good.
    Bug found in my room. Phone didn't work and TV didn't work. Smelled funny in the hallways and gym. Almost like they hadn't cleaned in a while.
    10.0 / 10.0
    very satisfied.
    everything was very clean and close to our destination
    4.0 / 10.0
    Stay somewhere else
    The location
    The front desk male staff employee, is unprofessional, rude, not friendly and incompetent
    4.0 / 10.0
    Disappointing
    When we booked it said it was a double room and we showed up to just a king bed. The noise from the freeway was extremely loud making it really hard to sleep. There were spiders near the entryway and in the hallway.
    10.0 / 10.0
    Cozy
    Breakfast was good, location was great
    The front desk guy I forgot his name but he was awesome.
    10.0 / 10.0
    Great location and comfortable room
    The friendly and accommodating staff. We sill book another stay.
    6.0 / 10.0
    Did the job, but most likely not again
    The location was near Shoreline Amphitheatre and downtown San Jose; that is why I picked this particular spot. The room was great for my family (2 parents + 2 teenagers). I loved how it was a larger-than-normal sized room with a sink OUTSIDE of the bathroom (for those with kids IYKYK) as well as a fridge, lots of places to put luggage, etc. The beds were comfortable. Everything was clean. I appreciated the free, spacious parking and the free breakfast. It was very nice for the price.
    We had a difficult time finding the main lobby doors to check-in. For being a funky-shaped space, I figured more signage would have been nice. When we did manage to check in, the staff was unapproachable and unwelcoming - almost made it seem like we were bothering them. Later that evening we tried to find the ice machine (again, no signage) and when I asked the front desk about where it was, he didn't even look up from what it was he was doing to answer my question. The next morning, we went to breakfast (it was NOT good in the slightest and on top of that the pancake machine ran out, the toaster sparked, and the orange juice was orange-colored water) and during that timeframe our room keys were inactivated for some reason...? We had to go back to the front desk twice to re-program our keys and they still didn't work. The staff member was so annoyed that he had to come up and let us into our room - when we still had a ways until check-out time! I was not looking for a massive, over-the-top customer service experience, but anything other than we were bothering them would have been nice.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Holiday Inn Express & Suites Mountain View Silicon Valley by IHG. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Holiday Inn Express & Suites Mountain View Silicon Valley by IHG pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Holiday Inn Express & Suites Mountain View Silicon Valley by IHG?

    We found 1 amenities for this rental. This includes , and concierge services.


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