Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG
Top rated by guests





8.2Excellent
(202 Ratings)
"Closeness to the place of travel"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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A 10-minute drive from downtown Austin, Texas and 11 miles from Austin-Bergstrom International Airport, this hotel features an outdoor pool, gym, and warmly colored rooms with a 32-inch flat-screen TV.
Business facilities
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Top rated by guests
8.2Excellent
(202 Ratings)
"Closeness to the place of travel"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The bed was comfortable
N/A
9.0 / 10.0
Location was convenient for my needs
Ironing the room was not clean (it was resolved), saw that my room door and frames had quite a gap and I really saw that the last day of the stay
9.0 / 10.0
Average hotel
Not close to convenient stores or walking distance to stores or walk around
10.0 / 10.0
Closeness to the place of travel
Not enough light in main room
10.0 / 10.0
I liked how kind the staff was and how available they were. I also liked the breakfast and the other guests.
There wasn't much to not like.
9.0 / 10.0
Room very clean and the interaction with the room attendants was great.....
Some items during breakfast hours were missing plus biscuits were hard....everything else was good.
8.0 / 10.0
The room with all amenities, from microwave to fridge, queen size bed.
The location away from shopping center. It's not near to Walmart, BestBuy, and the Holiday inn doesn't have shuttle. There are no shops nearby. Breakfast was okay. I had to rent taxi every day to Walmart and other shopping stores.
10.0 / 10.0
Clean facilities and room was nice and big.
N/A
1.0 / 10.0
Nothing.
Everything. Room had no towels. When we asked for some, they only had a few. Not enough for all occupants. Bathroom toilet had a loose seat. The shower faucet was loose.
9.0 / 10.0
Nice size room with good amenities and very clean.
Hard to access because of highway configuration. Not their fault.
7.0 / 10.0
The front desk staff was very friendly and accommodating. We arrived a bit early but were able to check in anyway. We requested a late check out and they gave us the lastest option available which helped us out a lot. The room was as expected with 2 queen beds and a sofa bed for our kids. All were comfortable for us.
There was a bit of a mustyness unless you kept the room a bit on the cold side. It was humid weather during our stay so that may have been part of it.
The toilet did not flush well so it required several flushes to get the job done.
10.0 / 10.0
We love staying here when we visit Austin. It is super clean. Beds are very comfortable. We also love the complementary breakfast.
10.0 / 10.0
The location is close to downtown, but not in a crowded area. (Not too many people or too much traffic)
It’s close to shops and fun, plus there’s a great walking trail 1/4 mile from there.
N/A
1.0 / 10.0
The property was fine.
It was in a very unsafe area. There was gang graffiti in the parking lot and signs that they were not responsible for stolen cars or damage to property. There were homeless people in the area.
5.0 / 10.0
Parking
Our reservation on booking specified a Suite with view to the swimming pool. During check- in we were informed that the hotel does not have such a room at all,, the only suite of this hotel has a view to the highway 290 where all night long the traffic passes just 30 meters below your window You feel like sleeping on the 290 service road incluiding noise, vibrations, everything.... and this for 244,81 USD for two persons.... never again.
5.0 / 10.0
It was quiet and a convenient location.
The room was extremely hot. The thermostat was not working at all. There was no way to control the temperature in the room since it was broken on the wall. I ended up not sleeping that night since the room was so humid and hot.
4.0 / 10.0
The breakfast was OK. The cinnamon rolls were delicious.
The location was awkward. There was a one-way street that I didn’t care for next to the property. Even though I had booked a regular room, they put me in a handicap room which was not as comfortable.
10.0 / 10.0
Location/clean/very quiet
No loveseat in the room but was a reading chair
9.0 / 10.0
Had a late checkin. Night staff was outstanding.
10.0 / 10.0
The front check in clerk was super nice and helpful.
Super patient with me and attentive to scheduling another stay.
Five star goes to check in clerk for helping with my itenerary.
8.0 / 10.0
Breakfast was very good and ideal location for other eating options
8.0 / 10.0
It was nice. No complaints.
It was a little high. I felt like I was paying for being close to Austin rather than the actual hotel room.
8.0 / 10.0
It was close to where we needed to be. Easy access off the highway.
The bathroom has some moldy spots on ceiling. The parking lot is also small. Holiday Inn should work on updating this hotel. It’s a good location.
9.0 / 10.0
Great breakfast. Clean. You need to ask for maid service if you want it but that wasn't a problem and they had an abundance of clean towels when we asked. Loved the 12pm check out time.
8.0 / 10.0
Friendly staff, easy check-in, decent breakfast, flexible Sunday morning hours.
Carpeting felt old
6.0 / 10.0
Check-in was quick. I hate when you make a reservation and it takes more than 5 min to check in. The lady checking me in was helpful and efficient and nice. Thanks! Checkout was easy too.
Room seemed very clean and the mattresses were just fine.
We reserved a room for five people. But we only got three towels. Went to the front desk to ask for an additional two towels. They didn't provide any additional towels and seemed like they didn't care. Seems kind of odd to not have enough towels for the number of people on the reservation.
Shared bathroom for five people on the reservation made for a very steamy bathroom. Seems odd there isn't a ventilation fan. Additionally some of the bathroom repairs seemed a little bit of a hack.
10.0 / 10.0
clean.
10.0 / 10.0
the room was big an accommodating! the bed was so comfortable an room was nice an cold !!
10.0 / 10.0
The breakfast was delicious and plenty of options
10.0 / 10.0
Generally A Great Experience
Clean Quiet and Very Accessible
10.0 / 10.0
The renovation are beautiful. The hotel is located right off the highway make it super easy to commute. Downtown is only about 10-15 minutes away. This hotel is a nice location and I will definitely be using them on my next trip to Austin.
N/A everything was great.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG?
We found 1 amenities for this rental. This includes , and business facilities.

















