Fimka Hotel

The hotel was located near the touristic part of Istambul and I could do the main atractions by walk. There were also nearby tram and bus stops. The hotel was quite confortable, clean and the breakfast was very good.

The staff was not so friendly as I expected. They answered all my questions but in a very straightforward way. Even the location was central for the touristic atractions and with many shops I did not think it is a good choice for people looking for an active night life. I did not see many bars or nightclubs nearby and I also did not feel safety to walk in the region alone during the nights (during the day it was totally okay). When I needed to go out in the night in used taxis.

Adel is an excellent employee. He is truly attentive to guests and works with genuine care and dedication. He did everything he could to make sure we had an amazing stay. A big thank you to him! He made our stay great.

The housekeeping ladies are unprofessional and difficult to deal with, so be cautious. They may assume you don’t understand the language and could misrepresent situations. The quality of the cleaning was not always there.

the staff was very helpful and polite, breakfast was good and location pretty close from marmaray, metro, tram and bus stops.

people next to our room smoked inside of the room, and our room got a bit smelly.

Location was good and rooms were big internet good

The equipment in the room was very old, and the cleanliness was very poor — there was even a bad smell in the room, and I noticed insects inside as well. The walls are not soundproof at all; you can clearly hear noise from other rooms, even when guests use the toilet or talk on the phone. The telephone in the room was not working, so it was impossible to contact reception. Additionally, the staff’s English skills were very limited, and communication was quite difficult as they only partially understood what I was saying