Embassy Suites by Hilton Arcadia-Pasadena Area
Top rated by guests





8.2Excellent
(848 Ratings)
"The property was clean and well maintained"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Featuring a tranquil environment at the foothills of the San Gabriel Mountains, moments from Santa Anita Racetrack, Embassy Suites by Hilton Arcadia-Pasadena Area offers an outdoor pool.
Business facilities
Golf course (within 2 mi)
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Top rated by guests
8.2Excellent
(848 Ratings)
"The property was clean and well maintained"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The property was clean and well maintained
Everything was great
9.0 / 10.0
Breakfast was great
Lifts weren't great and we were landed with a 16 dollar parking fee for parking in the hotel grounds
10.0 / 10.0
We stay here at least once a year. The location is perfect for what we need.
The rooms need a refresh. Carpets are worn and bathrooms are in need of updating/refreshing.
9.0 / 10.0
The rooms were very big with comfy beds. Breakfast was amazing! Staff was really cordial and check in was quick and easy
The only inconvenience was the live TV. It took forever to down load shows if you didn’t want to load your Netflix or whatever streaming app onto the television.
10.0 / 10.0
It’s was very nice and clean. The area was secure
That it charged me for parking when I didn’t bring my own car. I came with someone else
9.0 / 10.0
The staff were really nice and helpful. Facility was cleaned and the breakfast was great.
One of the elevators was not working & the one that were working took a long time to get to the floor I was on.
10.0 / 10.0
Camilla, Sophea and the whole front office staff are very accommodating and professional. Our son is autistic and they gave him so much attention and love.
Clara and the whole lounge staff were so warm and friendly!
The open atrium is so relaxing!
We can’t wait to go back next year!
2.0 / 10.0
The proximity to surround attraction
The rooms were very dirty
9.0 / 10.0
The staff was amazing! I left a pair of earrings there and they went above and beyond to help get them back to me.
7.0 / 10.0
Love the indoor pool, great breakfast choices.
The bed was way too soft making back pains. The older gentleman staff at the bar was not very friendly.
4.0 / 10.0
Breakfast was good. Staff was friendly and helpful.
Uncomfortable beds, especially pull out. Elevators were not operating. Paying for parking seemed excessive.
10.0 / 10.0
The hotel is very nice, spacious, clean rooms and they even set up the food out bed for us.
7.0 / 10.0
The location was good.
I had to pay for parking and our rooms temperature was controlled by the staff. I froze the 1st night. Also, only 1 side of the hotels elevators were working. This made for a very slow process of getting where we needed to be.
3.0 / 10.0
room size
The shower was so dirty with black marks and hair that I immediately reported this issue to the manager, with pictures as proof. Had I notice the filthy shower the prior evening would have requested to be moved to another room. I only stayed one night which was long enough! As a diamond member I have never experienced this misfortune in any Hilton property and hope this never happens again to any future customers.
7.0 / 10.0
Good location
Elevators weren’t all working (first day 2 of the 4 worked, then 3 of the 4 worked on subsequent days). We were told that it is usual to have only 2 elevators working.
Having to pay for parking… one of the few, if not the only, places that have a parking fee.
The AC didn’t do any cooling off of the room. Thankfully, we could open the doors and cool the room down.
9.0 / 10.0
It has everything you need. Breakfast, drink, a one stop place. Very relaxing
Elevators route on the west side where our room was at
6.0 / 10.0
The bar, free breakfast and location.
Comped parking due to a bad TV.
Lighting in the room was dark. One TV worked but had a dark blue screen. Someone came to look at it but said they'd have to swap it out the next day. That didn't happen. The furniture had stains, there was old food in the fridge when we checked in. Only 2 out of 4 elevators were working with a full capacity hotel. Several kids there fir soccer tournaments and a band. Had to wait ling periods for an elevator.
3.0 / 10.0
The bar, free breakfast and location.
The room was not ready for 4pm checking. At 4, I was told it would be ready in a couple of minutes. It was well over another hour. We needed to get ready for an event and were unable to. Also, for a very busy hotel at what seemed full or near full capacity, there were only 2 of the 4 elevators working. The staff ended up giving some off the room but thus was really an inconvenience. The rooms are dark, old and could use some upgrades. Furniture had stains.
1.0 / 10.0
Made to order breakfast was really good
The evening reception is only for adults apparently and they had it posted as 5-7:30p on one site when it was really 5-7p.
10.0 / 10.0
Very clean and welcoming.
A few hairs in the shower upon our arrival, a little gross.
1.0 / 10.0
It looks like a decent hotel
Not good for family. There were no blankets for our kids bed on first day. Next day again we requested blanket and after 4 calls thy did not send us the blankets. Bath tub was dirty
3.0 / 10.0
Got a room right by the AC condensers and could not sleep at all. Nobody should stay have to stay in rooms right outside from gigantic industrial size AC condensers. Room was old and outdated—hotel definitely in need of a refresh.
5.0 / 10.0
Location
Staff checking out were not helpful. Elevator was broken on our floor
9.0 / 10.0
Great staff…felt like home..very accommodating
Elevator out of service for awhile
10.0 / 10.0
Always love Embassy Suites. Very consistent and here ever you go. Love the made to order eggs!
10.0 / 10.0
The staff were so helpful an kind.
The food for breakfast was wonderful.
The room was perfect!
I will stay here again!
10.0 / 10.0
It was an absolutely beautiful hotel in a beautiful area.
Maybe the water pressure in the shower. But I have long and thick hair.. So that is my issue with most hotels.
10.0 / 10.0
Staff always checking in.. making sure we are good
Nothing.. everything is A+
5.0 / 10.0
I normally loved Embassy Suites, but not this location
Happy hour snacks are terrible
8.0 / 10.0
I really liked the stylish interior of the hotel. The room was spacious and beautiful, with floor-to-ceiling windows offering an amazing view. I enjoyed a stunning sunset and sunrise right from my room. The bed was extremely comfortable, the blackout curtains made for a perfect sleep, and it was very quiet with no extra noise. Overall, everything about the room was wonderful.
The pool with a jacuzzi was a great place to relax, and the breakfast was delicious and varied.
There were some issues with the internet — sometimes the password just didn’t work, although it was manageable. What really frustrated me was the parking situation. First, it costs $15, which is already not cheap. Then, when I tried to leave, my card didn’t work at the gate. I went back to the receptionist, she reset it, but again it failed when I tried to exit. Since I was in a rush, I had to pay an extra $12 to get out, on top of the $15 I had already paid. That was very upsetting.
9.0 / 10.0
Beautiful hotel with friendly considerate staff.
One ply toilet paper and awkward placement behind you while sitting on the toilet
10.0 / 10.0
So helpful all the time! Even when we already did the check out. All the staff was amazing!
I can’t complain of anything
8.0 / 10.0
The free breakfast, the 2 drinks at the bar and the cleanliness were amazing.
Worst sleep I've had in years. The bed was so stiff and firm, it was hard to get a solid nights sleep for both of us.
10.0 / 10.0
Everything! Loved the complementary drinks. Second time staying there. We love the food! Its so clean and everyone always so helpful. We love the pool are and the location.
Nothing, we love it here
7.0 / 10.0
Breakfast is fantastic. Best part of our stay. Clean rooms but most charging plugs not work in room like in the lamps. Sometimes hotel internet not connect.
Paying to park. Other hotels in area not charge to park. Free drinks coupons only work from 5:30 to 7. We missed most happy hours because we got back at 7:45.
6.0 / 10.0
Location and price
I wasn’t able to check in on time due to the room not being ready and the air conditioning wasn’t working properly the room was warm and stuffy no ventilation at all
9.0 / 10.0
Indoor pool
Free breakfast ( real breakfast)
Staff
Nothing
7.0 / 10.0
Breakfast and location
It defiantly not as nice as other embassy suites. Lobby area should be nicer and building in general is old. Room also has a weirds
Smell
10.0 / 10.0
Very friendly staff, rooms were comfortable and clean, and the breakfast was great. We’ll be coming back every time we’re in the area.
Nothing, had a great stay
7.0 / 10.0
Nice place nice in/out surrounding
Ac is not working specially at night😢 good thing my husband bought our portable fan .makes me kind a sad and the shower head makes noice when your taking a bath.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites by Hilton Arcadia-Pasadena Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Embassy Suites by Hilton Arcadia-Pasadena Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites by Hilton Arcadia-Pasadena Area?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
