Hotel in Nanaimo
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
This downtown Nanaimo hotel overlooks the Inner Harbor and is across the street from the Seaplane Terminal. The hotel offers free WiFi and free parking.
Amenities at Best Western Dorchester Hotel
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Kitchen
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nanaimo
Available Rooms
Ratings and reviews
100% verified reviews7.0 / 10.0Good·Mar 2026
Good place to sleep over night. Quiet. Basic
Temperature control in room;
Late opening for breakfast (8am);
However, Dorchester 1/2 block to Coast Bastion where they offer early breakfast.
10.0 / 10.0Outstanding·Feb 2026
Location and rates
10.0 / 10.0Outstanding·Feb 2026
Room was small, cozy and quiet. Very clean. With a desk facing downtown buildings and got to see a bit of water. The view was nice. ?Bed was very comfortable and temperature control very easy. TV was also easy to use. Ate at their restaurant, best burger i had in a long time.
Nothing.
6.0 / 10.0Average·Dec 2025
Location
I would have given this hotel a higher mark, unfortunately, my experience at checkout was very disappointing and overshadowed the stay.
I was traveling with a lot of luggage and I asked if someone could bring a luggage cart up to my room for checkout so I wouldn’t have to make multiple trips. I was asked to wait, but after some time I was told that no one was available to help. When I went down to the lobby myself, there were several people at reception, including one staff member simply standing idle, which made the refusal hard to understand. I have to go up and down 3 times. I was so stressed out that in my haste I even forgot my charger which was still in socket.
Additionally, the body wash dispenser in the room was empty. Even after requesting housekeeping, this was not checked or refilled, which suggests a lack of attention to basic room details.
Due to the lack of assistance and poor follow-through on simple requests, I would not recommend this hotel. Future guests may have a better experience at the Coast hotel located directly behind this property.
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(992 Ratings)
"Location and rates"
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