Quality Inn University Lansing

I do not like the fact that the room next to us got kicked out so they kept knocking on our door saying we were loud however we were not even talking at some of the times they came to our door

When I got there to check in my rooms he had me pay separately for my two rooms that was booked together I also paid two 100 dollar fees and when I left I didn’t receive my money he never even left a deposit note or whatever it is you guys do when someone pays cash I paid one off the card and one cash also I think he over charged me because when I swiped my card the first time it took the full amount for both rooms so I had to turn around and pay another 196 again how am I going to receive my deposit back other than that that was only issue but nobody wants to travel and get over charged

I got over charged when I checked in never have I ever had to pay separately for two rooms that was booked together and I think I was over charged and I didn’t receive my deposit back some was paid in cash and one was paid full off card

Rate was affordable, staff was very helpful and moved my room when I was next to a large school group of rooms

It was noisy

Building needs to be inspected it’s falling apart staff was amazing though

Building is not up to code holes in the walls wires hanging needs to be updated