Best Western Plus 1000 Islands Hotel & Suites- Newly Renovated

The room was clean and comfortable. We really enjoyed relaxing in the swimming pool after a long road trip. The breakfast was good and generous. Everything was great!

Nothing in particular. Everything was great!

The staff were very pleasant. The hotel was overall clean. The room was spacious.

Housekeeping didn’t do a really good job freshening up the room. They took out the garbage and made the bed. They didn’t wipe down any surfaces or mop the floor or wipe down the bathroom during our four night stay.

Nice place to stay and everything was clean and fresh

It’s just outside of the main part of town but still close to everything

king size bed, parking, accessibility, renovated rooms but lacking attention to detail.

While overall it looked very clean at first sight, we found hair in the bathroom, the windows were not closing properly, the mosquito nets were very dirty, and there was a monotonous noise during the night from outside, like a generator. There was a microwave in the room but no plate to put food on when heating up; no real mug just plastic and paper cups. Slow internet. One of the heaters did not work, blew only cold air, reception said there was no one on site to fix it until next day. Fireplace heating fuction did not work either, only the lights for ambience. Breakfast was very basic, no healthy options, no cheese, cold cuts or vegetables. No espresso, no real juice. The pool was cold despite being advertised as heated. Neon lighting in the pool area was rather unwelcoming.