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Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc

Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc Hotel in Phu Quoc
Swimming pool
Reception
Exterior view
Kid’s club
Don't miss out! Price and availability may change
6.8 / 10
Average(57 Ratings)

Hotel in Phu Quoc

4-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Kitchen and more

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities.

Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction.

Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay.

In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.

To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay.

At Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc, various room configurations are available, featuring separate living room and balcony or terrace in some rooms.

Within specific rooms, a refrigerator and bottled water is conveniently available for your use.

Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Throughout the day, engage in the entertaining activities available at Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Amenities at Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc

24-hour front desk
Free WiFi/internet
Air conditioning
Non-smoking
Kitchen
WiFi/Internet
Parking Available
Laundry services
Family friendly
Housekeeping available
Fire alarm
Fire extinguisher

Map of Phu Quoc

city location on map

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    6.8 / 10
    Average(57 Ratings)
    8.8 / 10Excellent·Jul 2026
    Our experience at this hotel was extremely disappointing. Despite booking a higher-category room, we were downgraded to a lower-category room upon arrival. The staff claimed that because we had paid a lower price through Agoda, we were not entitled to the room category we had booked. This was unacceptable, and instead of resolving the issue, the hotel manager was rude, dismissive, and unwilling to offer any support or solution. The service throughout our stay was poor. Basic amenities such as water glasses and an iron were not provided, even after we requested them multiple times. The check-in process was also frustrating. We had to wait nearly three hours before being allocated a room, while other guests were accommodated earlier. Based on our experience, we felt that Indian guests were treated differently, as there were noticeable delays and a lack of courtesy in handling our check-in. Overall, the hotel failed to honor our confirmed booking, provided poor customer service, and handled guest concerns unprofessionally. The rude behavior of the manager only made the experience worse. I would not recommend this hotel to anyone looking for a comfortable and respectful stay.
    7.6 / 10Good·Jul 2026
    The location is good and staff is helpful.
    9.6 / 10Outstanding·Feb 2026
    The hotel owner tried to scam us saying that we have booked Mountain View apartment whereas we have booked sea view and he was demanding 78$ extra to get high rise sea view apartment. That too to get the room we have been waiting in lobby for more than 3hrs with infant and kids. We have called Agoda to sort out the issue but still we have got room only in 4th floor which is very low level from floor and we unable to watch any fire works. It’s a complete scam from them since tourist doesn’t know their native language. Communication is very challenging to get the right booking from them. I won’t recommend capella to any other tourist.
    6.4 / 10Average·May 2026
    Floor not clean sharp nails comes out from the floor licking water from underneath the sink no soap television doesn’t work..not worth it for the price..

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Capella Apartment Fireworks and Ocean View - Hillside Phu Quoc?

    We found 12 amenities for this rental. This includes 24-hour front desk, free wifi/internet, air conditioning, non-smoking, and kitchen.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.