Sazali Boutique Hotel

Розташування, спальне помешкання.

Вбиральня потребує негайного ремонту.

I arrived at the hotel at night with my wife and child. I hadn't mentioned this beforehand, but the staff were very understanding and promptly brought a cot for the child that same night. They didn't ask for any extra payment for this. Thank you for your sincerity and efficiency. Bravo!

Location, service, transfer from airport

Check out if you want a window

I booked a large family room, but upon arrival, we were given two separate rooms one in the hotel’s main building and another in the building across the street. The room in the second building was very disappointing. It was dirty, uncomfortable, and had a strong smell of cigarette smoke. Since we arrived early in the morning and were completely exhausted from traveling, we simply decided to stay and get some rest. I honestly didn’t have the energy to complain or request another room at that point. Another frustrating experience was the payment process. When I tried to pay by card, I was told that the hotel was experiencing some issues with its bank, so I had no choice but to pay in cash. The room in the main building was significantly nicer and more comfortable, but unfortunately, it wasn’t particularly clean either. Given all the positive reviews, I had much higher expectations. Unfortunately, the overall experience was disappointing, especially in terms of cleanliness, room arrangements, and payment convenience. I expected much better.

Location