Asteris Sea View House Hanioti

The apartment fully matches the description and photos published on Booking.com. It is clean, well equipped and offers good value for money. The nearest beach is approximately 200 metres away, while the central beach, restaurants, supermarkets and shops are about a 10-minute walk (around 600 metres). During the first five days of our stay, everything met our expectations and we were satisfied with the accommodation.

Unfortunately, everything changed on the evening of the fifth day when we were left without running water. We immediately informed the host and were told that the problem was caused by low water pressure in the area. However, we noticed that the lawn was still being watered, and we had to carry water in buckets from the ground-floor tap just to flush the toilet, indicating that water was still available elsewhere in the building. The following day, at around 1:15 PM, after we had already packed our luggage and decided to leave one day earlier, the host asked us to check the water valves located outside the apartment in the common service area. We found that only the valve serving our apartment was closed. After opening it, the water supply immediately returned. Unexpected technical problems can happen anywhere. What disappointed us was the way the situation was handled. Had we been advised to check the valve when we first reported that water was available elsewhere in the building, we would most likely have avoided spending an entire night without running water and ending our holiday one day earlier.