Nature Green Resort Munnar by VOYE HOMES

Overall satisfactory

Comfortable stay, well maintained neat and clean rooms. Food was delicious but limited items. There is a scope for additional food items. But no issue.

Excellent experience

Short Summary: Good room and decent mountain view, but definitely not worth *** for the experience provided. Several amenities mentioned on Agoda were either unavailable or misleading, especially the restaurant. The property still feels unfinished and needs major improvements before charging premium resort prices. In-depth review: I stayed at Nature Green Resort Munnar for 3 nights after booking it through Agoda. I had taken the “Double Room with Mountain View” option, and the cost came to around ***. To be honest, this review is coming from someone who doesn’t mind paying more money if the experience actually feels worth it. I specifically booked this place for a workation where I planned to work on Thursday and Friday and then explore Munnar over the weekend. Because of that, I intentionally wanted a resort where all the basic facilities would be available within the property itself. There were a few positive things. The room was clean and decent, and the view from the property was nice and peaceful. The staff were polite and tried to help whenever possible. But overall, the stay did not feel worth the amount paid. The biggest disappointment was that several amenities mentioned on Agoda were either missing or misleading. The listing mentioned facilities like a restaurant, swimming pool, game room, etc., and even included photos of a restaurant. But after reaching the property, I was told by the reception that there is actually no restaurant available there. Since breakfast buffet was included in my booking, I expected proper food arrangements. Instead, they said they could arrange limited food options, or I could visit another property owned by them which was around 3 km away. They even offered vehicle arrangements for that. But honestly, that completely defeats the purpose of staying at a resort during a workation. I did not want to travel outside every time for meals, especially while working. Another small but noticeable thing was that the room had 4 bottles placed inside, but none of them were labeled properly. I genuinely could not tell whether they were shampoo, body wash, body lotion, or something else. It may sound minor, but details like these matter when you are paying premium prices and expecting a proper resort experience. The property is also located quite far from Munnar town, around 13–16 km away, and there are not many good restaurants or places nearby. So if someone is staying here expecting convenience or nearby options, that could become frustrating. There was also a hot water issue during the last part of the stay. For the first two days it worked fine, but on Saturday night and Sunday morning there was no hot water in my room. I informed the reception on Saturday night, and they said it would be resolved within 20 minutes, but it never got fixed. The next morning the issue was still there. Another inconvenience was the absence of an intercom/telephone in the room. Every time I had to raise any concern, I either had to call manually on the provided number or physically walk to the reception. One more thing, the property did not really feel like a “resort” experience. Usually when paying this kind of price, you expect a proper private property atmosphere with open areas, walking space, gardens, or recreational areas where you can spend time and relax within the resort itself. That feeling was missing here. Even the security/privacy setup felt incomplete. It did not feel like there was a proper gated structure or secure resort layout around the rooms. Later, I got to know from a local auto driver that this property had opened only around a week before my stay. Honestly, that explained a lot because many things still felt unfinished and not fully ready for guests. Overall, the rooms and views were decent, but the overall experience did not justify the premium pricing at all. I feel the property still needs significant improvement in terms of faciliti