Tinswallow Hotel by City Club





6.8Average
(133 Ratings)
"The comfort and the way the room looks and how clean it was"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet and more
Tinswallow Hotel by City Club offers accommodations in Cape Town, 2.8 miles from Robben Island Ferry and 3.7 miles from V&A Waterfront. There's a private entrance at the apartment for the convenience of those who stay.
Free WiFi/internet
Non-smoking
WiFi/Internet
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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6.8Average
(133 Ratings)
"The comfort and the way the room looks and how clean it was"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The comfort and the way the room looks and how clean it was
Just the location
4.0 / 10.0
Internal
No parking space
8.0 / 10.0
How breakfast
The cleaning of rooms should happen automatically.
9.0 / 10.0
Exvellent services
Dont know what much they can add to on top of an airbnb, Best sevice so far. Near town, near seapoint. Highly encouraged, neighbourhood not the safest- but not dangerous
8.0 / 10.0
Neat and clean
Reds an Aircon or fan in the suites
8.0 / 10.0
Considering that its located along a busy main road, I have to say that when you entered, it felt like you were someplace else entirely. for the price, the facilities were beautiful.
better communication, on booking.com it says early check in but the hotel does not
7.0 / 10.0
Clean and comfortable
No designated parking, but security assured safety
2.0 / 10.0
Room was spacious
But nothing worked in it no TV no WiFi no safe parking for your car the area is very unsafe ... The place it's self was so loud ... Just not a great stay
4.0 / 10.0
Comfortable bed and good WiFi
No parking
Noise (Not sound proof)
Horrible cleaning
No refund policy
8.0 / 10.0
up on arrival they asked for a 500 which did not make sense to me
place is nice and clean
5.0 / 10.0
It was clean. It seemed newly built. 24 hour security. Pool area was nice.
There was no air conditioning or a fan ventilation from windows were also poor. The windows had no burglars and the people staying at the back could look directly into the room so we felt unsafe. Location also extremely noisy and so were the other tenants. Additional windows with no curtains made the room too bright so sleeping was difficult we also had to beg the receptionist to have housekeeping clean the room as promised.
A small stove would have also been nice and there is no parking as advertised there is just 24 hour security watching the car but parking is on the street. Wifi is extremely poor. the signal strength was horrible. Tv was also substandard.
10.0 / 10.0
The fact that the rooms is nice and big
The location
1.0 / 10.0
The only thing that is better is that 2km away from town
Its very dirty
Very very dirty
10.0 / 10.0
The staff... the receptionists and the security guards very friendly and respectful.
Please do small cleaning daily like you promised.... they didnt clean my room during 5 night stay
10.0 / 10.0
Everything about it
Nothing
7.0 / 10.0
It was clean
The stuff
10.0 / 10.0
Cozy enough
4.0 / 10.0
Beds , Bathrooms and a gig kitchen facility.
Poor customer service from reception. I called before I arrived to check in , and they told me the issue of 500 deposit was not applicable for 1bedroom apartment , this changed when I get there , they did allow me to check in until I walked around looking for ATM to withdraw cash . The rooms don't have AC and there's no ventilation in the rooms . Wifi was not working the entire time I stayed there. No parking , street parking of which it's not safe area to park in the street. We had a problem with room 101 at night we wanted to sleep with lights off but it was not making any difference because the upper windows of the room , was not closed with curtains, and the streets light was right at the window , making the room clearly lighting direct on the bad . The security had to find boxes to close that section. The place is new and looks like they just want it to work before finishing all construction work . Upon checking in at 5am in the morning, there was no one at the reception, we had to handover the keys to the security guy and we couldn't get our deposit at the same time . Only to find out that , the reception will be not working from 12mid night , to 8am as the security says . That's
10.0 / 10.0
It was so close to most activities,V&A Waterfront mall,airport and shops .I loved the table Mountain View
Late cleaning or no cleaning of our room at all.
8.0 / 10.0
The apartment was good.
There is a R500 cash damage deposit which is not included in the terms and conditions when booking. The access to your room is that R500 cash deposit if you don’t have it you don’t get access. Lucky enough I had the R500. I arrived around 22:00 and I had to compromise my safety to go withdraw the money so that I can get access to my room. On the booking website their information states that check out time is 11:00 but when you get there they tell you it’s 10:00. Inaccurate information is very unprofessional and could lead to bad reputation. Everything must be communicated clearly and accurate in the terms and conditions before proceeding with the booking. The property staff and management should improve in communication. I would’ve really loved to escalate the matter but I am kind enough to understand.
10.0 / 10.0
Comfortable rooms new hotel
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Tinswallow Hotel by City Club. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Tinswallow Hotel by City Club pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tinswallow Hotel by City Club?
We found 3 amenities for this rental. This includes free wifi/internet, non-smoking, and wifi/internet.
