Henrik's Hotel

The location was great - close to the train, bus, and metro, Tivoli and City Hall, with nearby shops, restaurants, and bars. The rooms were bright and roomy, with comfy pillows and duvets and a good sized closet and small desk area. Plenty of plugs w/ USB outlets for charging electronics. The bathroom was large and well-lit, with cushy towels, luxury bath products, and a nice big shower. However, there are some kinks to be worked out, as the property is still undergoing renovations. There was construction going on outside our window, which we had to have open as the room was warm and the A.C. didn't seem to work. The light switch in our bathroom had issues, and would switch on randomly in the middle of the night... then we couldn't turn it off. Luckily, we could just close the door to the bathroom to shut out the light. The staff was a mixed bag - some were extremely helpful while others were dismissive.

The hotel appears to have been renovated recently, and there was still some noticeable new construction material and paint smell during the stay. The overall hotel design is beautiful, with a traditional style that gives the property a fantastic atmosphere and character. The main issue was the bathroom lighting design. The lights are controlled by a motion sensor and turn off automatically. Unfortunately, the sensor does not work very well and often turns the lights off while someone is sitting on the toilet or taking a shower, which was quite inconvenient. The complimentary breakfast was excellent, especially considering how expensive dining can be in Denmark. The hotel location is also outstanding, close to many major attractions and very convenient for sightseeing.

What I liked: The staff was so helpful, positive and professional. All of them were excellent, but particularly Brian, Pascal and Meia (sp?). Room for improvement: the Gym which I used three times needs a pull up bar. Overall the experience was an 11 out of 10 (outstanding!).

Reallly enjoyed our visit.