SunMui Pool Villa - 7 Bedrooms - Old town

Location and service! The staff is very helpful and kind!

Staff are really helpful and nice

This was one of my favourite stays of all time! We stayed for 4 nights, with 5 adults and 5 children. The villa has ample space for everyone to be extremely comfortable. The bedrooms were fantastic, the living room and open plan kitchen was perfect, and the pool area and outhouse chill area was simply brilliant. We also loved the property location, in a quiet residential area, but only a 7min walk to the main road where all the restaurants, bars, night bazaar and markets begin. So for a large family it was just ideal, very peaceful through the day and super quiet through the night, away from the main hustle and bustle. There was a great little restaurant next door serving amazing Middle Eastern food called Sababa which I highly recommend, and I must give a shout out to the lady who ran the place and delivered the best Banana Smoothie(s) I have ever had by whatsapp whenever we liked. Finally, and sincerely despite all above, what made this stay truly superb was the incredible support, communication and guidance that the service team provided via Whatsapp 24/7. A massive thank you to Nim, who met us upon arrival and made sure we had everything we needed whilst we were in Chiang Mai, including great recommendations for dinner and she organised our to/from airport transfers, she was always on hand. Also a massive thank you to Panisa and her team for making sure the place was spotlessly clean throughout our stay...the level of pride and care to ensure the villa was immaculately clean, with fresh bedding, new towels and toiletries really was fantastic. Of special note, as an example of the exceptional customer care, we had a small issue with the Wifi - one Whatsapp message later we had an engineer visit and the issue was fully resolved within an hour. When we return to Chiang Mai, we will stay with this team, either in this same villa, or in one of their other villas in the area (thecmvillas.com).

There is nothing that I didnt love about this stay, and the level of exceptional service provided. I highly recoomend this villa, and genuinely endorse this amazing busness.

环境比较好，相对也比较安静，还提供洗衣服务，入住时发现床不够也及时处理了，每天也都询问是否有需要帮助，贴心服务，房间打扫卫生后都会把物品一一排列，对于强迫症患者来说这点表示点赞