Grupo DC Stays - Republica del Salvador

Everything

Nothing

The amenities, the jacuzzi and the swimming pool, also the gym room is fantastic.

The communication between agents and securities in the building is confusing. And the location marked in app is wrong, things need to be clear to avoid confusion.

Mi experiencia en este alojamiento fue excelente. Desde el primer momento quedé muy satisfecho con la limpieza, el orden y el cuidado de cada detalle. El departamento estaba en perfectas condiciones, tal como se mostraba en la publicación, y ofrecía un ambiente cómodo, moderno y acogedor. La ubicación es uno de sus mayores puntos a favor, ya que se encuentra en un sector tranquilo y seguro, con fácil acceso a restaurantes, cafeterías, comercios y todo lo necesario para disfrutar de una buena estadía. El proceso de llegada fue sencillo y organizado gracias a las indicaciones proporcionadas, y la atención de la anfitriona fue excepcional. Siempre estuvo pendiente, respondió con rapidez y nos brindó una experiencia muy agradable. La habitación era muy confortable, la cama permitió un excelente descanso y tanto el baño como las demás áreas estaban impecables. El alojamiento cuenta con todas las comodidades necesarias para sentirse como en casa. Sin duda es un lugar que recomendaría a cualquier persona que busque tranquilidad, seguridad, comodidad y un servicio de primera calidad. Me volvería a hospedar aquí sin pensarlo.

Apartment clean and modern. No kettle, no toaster and no hairdryer. There is however an iron, a coffee machine and sandwich maker. Only one pan. No frying pan.

I had genie discount which was not honoured by the property. I paid in cash and was made to pay the price prior to any booking.com discounts. I was not able to stay in the apartment I booked and had to walk to another apartment block around 8 minutes away at 8pm. The lady kept asking for bank transfer before issuing code to give to security to get keys but I repeatedly said I could not do international bank transfers which is why I paid cash. My price on booking.com with discount was 105 however prior to discount was 118 which was what I had no choice to pay. Its not about the additional money its the principle so please be warned of this. The pool closed one of my 3 days for maintenance and I couldn't access it other times, I was advised to press bell and security would buzz me in but they could not speak English and would not let me in, I gave up on that it the end. They would not provide me an invoice as 'they were apparently doing me a favour not charging more money for tax' i was already paying more than booking.com price. I wont book again for this reason and wouldnt advice either.