Mercure Abu Dhabi Downtown
Top rated by guests





8.2Excellent
(429 Ratings)
"The place is beautiful. Rooms are spacious and the bathroom is amazing! The staff are super friendly and helpful, special mention to Mr. Parth at the concierge. He made the check in process super comf..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Conveniently set in Abu Dhabi, Mercure Abu Dhabi Downtown provides air-conditioned rooms with free WiFi, private parking and room service. This 4-star hotel offers a business center and a concierge service.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.2Excellent
(429 Ratings)
"The place is beautiful. Rooms are spacious and the bathroom is amazing! The staff are super friendly and helpful, special mention to Mr. Parth at the concierge. He made the check in process super comf..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
the design and space of the bedrooms
the area and neighborhood
9.0 / 10.0
I was given a free upgraded room to a suite, which was very modern and clean. Even offered me a free late checkout. Shame i couldnt take advantage of that!!.
Dirty teaspoon in cup was the only flaw in a lovely room. Think cleaner forgot to change it.
7.0 / 10.0
Very nice and friendly staff, nicely furnished, good breakfast
When we arrived we didn’t get our booked room, so we had to stay one night in another room, which had a strange fouly smell and the shower wasn’t really clean.
The day after we managed to get our new room, which was very nice. The water in the shower was a mix of extremely hot and boiling hot and the toilet flush didn’t work properly. But all our complaints were taken seriously and our bathroom got repaired immediately.
10.0 / 10.0
The place is beautiful. Rooms are spacious and the bathroom is amazing! The staff are super friendly and helpful, special mention to Mr. Parth at the concierge. He made the check in process super comfortable and welcoming.
9.0 / 10.0
New hotel with state of the art rooms! Nice reception staff. Loved the free sauna and steam room! Water filtration system in the room for unlimited filtered water is a very nice touch for this hot city!
Nothing
10.0 / 10.0
The staff is amaaaazing, againn the staff, and then, the clean rooms, hospitality, interior design
You cannot park in front of the hotel entrance to get easy access due to renovations
10.0 / 10.0
The staff particularly the reception staff who checked us in. She was considerate and listen to our requirement for disability with bathroom.
Difficulty with access due to construction work but besides that superb.
10.0 / 10.0
The location was great, staff were friendly.
The parking.
9.0 / 10.0
My stay at the Mecure was great. The staff really kindly upgraded me to a suite which was very much appreciated. The room was large and very clean. The room also had a smart tv which meant I could watch YouTube in bed.
The bathroom was rather small and had a funny smell .
10.0 / 10.0
The room is big and very clean. The message on the TV on arrival was the cherry on top and made my day. The amenities are more than plenty. The Sky Bar has an amazing view of the city, the beer is cold, and the peanuts are the best that I have eaten. Also the pool at the 19th floor is outstanding, with the water that is constantly heated. Amazing staff; the food tasted amazing. Wide range of options from which you could choose. If you go, choose the breakfast and even lunch option if available.
The surroundings of the hotel, but due to the fact that there was a new building emerging next to it, it's understandable. The fact that the taxis did not find the location that easily accessible, and we had to walk to meet the Uber.
9.0 / 10.0
It’s a great hotel with comfy rooms and good staff. We paid extra for better room quality and it was worth it.
The road nearby is being renovated, we went on Dec and water in the pool was a bit cold
9.0 / 10.0
Breakfast was very good, rooms large, quick check in and check out
Nothing comes to mind
6.0 / 10.0
The hotel location and overall condition is good, as it is newly renovated
There was continuous construction noise next to our room, which made our stay extremely unpleasant. We paid USD 250 for one night in the Mercure Suite, and despite raising the issue with staff, nothing was done.
The next morning (Sunday), when we hoped to sleep in and have a relaxing start to the day, the construction noise started again around 10am. We reported it to the front desk, and although they acknowledged the complaint, they said they were “too busy” and would call us back within 5 minutes.
Instead of resolving the issue, we received a call nearly two hours later, only to remind us to check out. The staff clearly did not know how to handle the complaint, and the issue was completely ignored.
1.0 / 10.0
The worst hotel ever
Everything
10.0 / 10.0
Everything was fine
Nothing
10.0 / 10.0
Big thanks to Roshani at reception for her warm welcome and helpful attitude, Sai the bellboy for being so polite and efficient, and Bikash from room service for quick and friendly service. You all made my stay so comfortable—truly appreciated!
10.0 / 10.0
Had a wonderful stay! The hotel was clean, cozy, and perfectly located. Huge thanks to Roshani at the front desk for the warm welcome and to Mahesh in housekeeping for keeping everything spotless. Sai from the concierge team went above and beyond. Highly recommend!
10.0 / 10.0
Fantastic stay! The room was spotless and super comfortable. Receptionist Roshani was incredibly kind and helpful, and Mahesh from housekeeping was very fast and assist us to bring all the request on time.
8.0 / 10.0
The room was nice! I like the big TV, but I could not watch anything except YouTube and regular channels. It's well-lit and luxe in quality as a whole, and everything is new. Valet was helpful. Internet is very good.
The view wasn't good. Soundproofing was weak. I didn't like the breakfast in terms of food quality (except omelette), but it was comfortable and chic. Reception staff could use some training.
10.0 / 10.0
تعامل الراقي
لاشي
10.0 / 10.0
الغرف جميلة مقارنة بالسعر في وسط دبي
لا شيء فقط لا يوجد عزل أصوات بين الغرف
6.0 / 10.0
Surclassement sans avoir payé.
Travaux devant l’hôtel pendant tous le séjour, non prévenu au moment de la réservation, taxi et uber non accessible devant l’hôtel.
Mauvaise odeur quand la Clim est allumée.
Mauvaise coordination lors du Check-out pour retrouver mes bagages, arrivée presque en retard à l’aéroport.
10.0 / 10.0
Tudo é bem novinho!
A piscina é ruim.
9.0 / 10.0
A medence
Lehetett volna precízebb a takarítás
10.0 / 10.0
It was perfect!! Das Personal war extrem nett und zuvorkommend, vielen Dank dafür! Einen speziellen Dank an Quionara, wir bekamen von ihr ein wunderschönes Zimmer!
Lage war perfekt, mitten drin! Viele tolle Restaurants in der Nähe!
Für uns war es perfekt!
Vielen Dank und gerne ein nächstes Mal 😊!
Es war alles gut!
10.0 / 10.0
Questo albergo ha soddisfatto ogni nostra aspettativa.
Camere nuove, pulite e di design come tutto l’albergo.
Abbiamo anche cenato in albergo, la qualità del cibo ottima.
10.0 / 10.0
En plus d'un rapport qualité prix très attractif, le Mercure d'Abu Dhabi offre une restauration de grande qualité dans le cadre d'un "bar à vins" convivial. Un personnel très attentif à votre bien être ajoute au séjour une vraie satisfaction.
10.0 / 10.0
Очень понравился отель. Все продумано, чувствуется огромная забота о гостях. Эко концепция прекрасна. Хороший кофе в номере.
Долго искали, как подъехать. Пришлось подружиться.
10.0 / 10.0
النظافة والموظفين والاقامة
السعر مبالغ
9.0 / 10.0
Hôtel récemment rénové, bonnes prestations
Personnel attentif
10.0 / 10.0
Очень хороший сервис, помогли с проблемами, решили все вопросы, спасибо большое
10.0 / 10.0
Все очень чисто, стильный и новый интерьер, все необходимое есть в номере. Прекрасные завтракали. Очень отзывчивый и любезный персонал.
3 лифта, но нужно нажимать на каждый чтобы вызвать лифт. Хотелось бы чтобы была единая кнопка.
9.0 / 10.0
Ottimo servizio, pulizia perfetta e colazione abbondante con molta scelta.
Posizione ottima per raggiungere i vari punti di interesse della città.
Purtroppo nel perido del mio soggiorno la piscina non era disponibile per lavori di manutenzione.
10.0 / 10.0
Sehr nettes Personal und schöne saubere Zimmer.
10.0 / 10.0
La decoración es espectacular, el ambiente, la limpieza y el servicio del personal. Un detalle que me gustó mucho. Es que las habitaciones tienen un aparato con agua para poder servirte, la ducha, efecto lluvia y el olor de todos los jabones es genial.
El checking es un poco lento.
10.0 / 10.0
مرافق الفندق والغرفة نظيفة ومميزة
لايوجد
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Abu Dhabi Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Abu Dhabi Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Abu Dhabi Downtown?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
