Marina del Castillo 216

Oue apartment was lovely and well equipped. Proximity to the beach, port and restaurants was excellent. It would be beneficial if the layout of the apartment blocks etc was better, signage was poor. Initially we found it very confusing. We returned all the keys we were given, however I was told the garage key was missing and we had to pay money to purchase another. I found this frustrating as we returned everything. Saying that we had a fabulous holiday and would return.

Arrived on a Sunday to stay in Marina Castillo and had a problem in the kitchen with the electrics. Rang the emergency number and was told someone would be out the next day. Had a call on the Monday to say someone would be with me within 20 mins. They were, as promised, sorted out the problem and also helped me with the television. Lovely stay in a lovely apartment.

The apartment overlooks the side garden and was lovely and quiet. It was equipped with everything we needed for a great stay. Duquesa Estates were excellent agents dealing with issues very quickly. The apartment was clean and airy. WiFi worked well. The pool area was lovely and clean with plenty of sunbeds and was very quiet when we went. We have stayed in this complex before and really like it. The beach is literally a stone’s throw away and the lively port area is a short stroll. The bathroom needs a bit of attention- shower/bath control didn’t work so we had to run a bath using the shower which took a long time. Also the bath jets clearly hadn’t been run for some time as they ejected a lot of brown sludge - hopefully this has been looked into. Most worrying was a faulty lead on the boiler. We reported lack of hot water to agents who sent someone within 10 minutes (great service). He showed me that the plug was broken and the lead very hot! A few more safety checks and maintenance before clients stay would improve the experience.

Confort and standing