Santa Croce View 2 apartment by Mmega

The property was just as it appears in the listing. Everything was clean and well presented. My family would stay here again. Great location.

Great location, beautiful historical building. We had an issue with the hot water heater on a Sunday, and they sent a service guy to repair it in less than an hour. I would highly recommend Mmega and this location. Amazing restaurants, shops, and historical landmarks within an easy walk, and a taxi station on the piazza.

We enjoyed this apartment and the view very much! Piazza Santa Croce is busy but not as busy as some of the main areas in Florence. There are convenient shops including a nice coffee shop, sandwich shop, delicious restaurants, and the gold & leather market all within the piazza or very closeby. This apartment is on floor 2 but there are actually 2 floors to climb so just be aware. Apartment was updated and very spacious but could have been slightly better appointed with some coffee supplies to get started. Living room could also use additional comfy furniture. Beds were okay but could be much more comfortable with mattress toppers. All in all we loved the view and check in was easy!

Plus points: Very convenient location meaning many attractions are within easy walking distance. The local company which manages the apartment was responsive to issues. The view from the kitchen is beautiful. Less good points: Usually, we stay in a rival’s places which are managed by the actual owner. This property seems to be managed by a local company, leading to a much less personal and for us less good experience. It’s not terribly well looked after. For example, broken toilet seat, lots of dirt on the wardrobe (where I stupidly put the duvet.) Boiler not working. The management company was very responsive, but couldn’t fix it during our stay. The living room ceiling is beautifully painted. But there’s obviously been a leak, and one morning beneath the leak we found small fragments of plaster which hadn’t been there the day before. I feel the owner needs to take more interest. I’m still a little in shock that the flat didn’t have a manual or guest book. I thought all holiday rentals have a booklet telling you the code for the downstairs door, how appliances work and usually favourite restaurants, nearby shops, etc. The other apartment we stayed in on this trip, welcomed us with wine, mineral water, fresh tomatoes, pasta, lemons, coffee machine with capsules and even a birthday cake. In the Florence flat there were a few tea bags. In the apartment, there are sheets and duvets but no duvet cover. Also nothing between the sheet and the (good quality) mattress. Unhygienic?