Awila Villas Kuta by The Wina Resorts





6.8Average
(97 Ratings)
"Stayed here for 8 days, the staff goes above and beyond, the pool was amazing, and the air con was an absolute life saver.
Definitely coming back here again!"
Verified guestDon't miss out! Price and availability may change
2 guests · 2 bedrooms · 2 baths
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Awila Villa Kuta offers private villas, 10 minutes’ drive from Kuta area. Free WiFi is accessible throughout the property and free airport pick-up services are provided.
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Safe
Childcare services
Housekeeping available
$$$$
6.8Average
(97 Ratings)
"Stayed here for 8 days, the staff goes above and beyond, the pool was amazing, and the air con was an absolute life saver.
Definitely coming back here again!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location and the price and the helpful staff nothing was a problem. They sorted things out for me. That was nothing to do with the hotel. Very helpful all round. Highly recommend the property and staff.
7.0 / 10.0
Good location, rooms are large.
We were disappointed with a couple of issues during our stay. The fridge in our room wasn’t working and it took two days for staff to fix it. Because of this, we had to throw out a large amount of milk and food that spoiled, which was frustrating and costly.
On top of that, we were charged for extra cleaning due to an accidental stain on the bedding caused by our children. While we understand cleaning fees can apply, it felt unfair to be charged for this when we had already lost food due to the faulty fridge — something that was completely outside our control.
Overall, the combination of the fridge issue, the food loss, and the additional cleaning charge left us feeling quite disappointed.
1.0 / 10.0
Staff were nice that’s about it.
⭐ 1-Star Review
Absolutely the worst accommodation experience I’ve ever had.
I booked Awilla Villa for 8 days and it was an absolute disaster from the moment I checked in. The photos online look nothing like the reality. The villa was unlivable, and here is exactly what I experienced:
• No hot water for the entire stay – 8 days of cold showers
• Air conditioner not working in Bali heat
• Toilets constantly blocked due to faulty plumbing (and staff tried to blame guests)
• The villa was unstable, unsafe, and poorly maintained
• I was told I could shower in a completely different villa, which is unacceptable
• Staff insisted issues were “normal” even though I have full video evidence
Instead of fixing anything properly, they offered me only AUD $200 for a stay that cost over $1,000. When I requested a full refund, the property gave false and conflicting information, trying to blame Booking.com even though their own staff told my management that the refund was Awilla’s responsibility.
The lack of honesty, accountability, and professionalism is shocking.
I travel to Bali often and have stayed in many villas — this is by far the worst experience I’ve ever had. I spent 8 days in uncomfortable, unsafe conditions and was not provided the service, facilities, or quality advertised.
Avoid this villa at all costs. There are plenty of beautiful, well-maintained villas in Bali — this is not one of them.
9.0 / 10.0
Comfortable and good location
10.0 / 10.0
Stayed here for 8 days, the staff goes above and beyond, the pool was amazing, and the air con was an absolute life saver.
Definitely coming back here again!
Nothing at all
7.0 / 10.0
Pool was good being set back off busy roads meant it was lovely and peaceful
Kitchen could do with updating
10.0 / 10.0
Staff were lovely and accommodating. If there was an issue the staff were straight on to it!
We had trouble securing the doors with the keys. Any issues were addressed immediately. Nothing was a bother and staff were kind and accommodating.
7.0 / 10.0
Friendly staff
Able to be on our own
Flooding in the bathroom in the downstairs bathroom
Also flooding in the downstairs toilet
1.0 / 10.0
Nothing at all.
I rarely leave negative reviews, but my experience at Awila Villa Kuta was unacceptable and far from what was advertised. The villa was in a filthy and poorly maintained condition, making our stay uncomfortable from the moment we arrived.
Here’s what we encountered:
• Dirty, stained linens and pillows, some with visible marks that looked like they hadn’t been cleaned at all.
• Yellow, worn-out towels that were clearly old and unhygienic.
• Bathroom ventilation full of thick dust and grime — clearly neglected for a long time.
• Moldy and peeling paint on the walls, especially near curtains and mirrors.
• Old, rusting safe inside the wardrobe — it didn’t look secure or usable.
• Unclean door frames and furniture with grime and mold buildup.
• Pillows were flat and lumpy, providing zero comfort or support.
• Toilets and bathroom corners looked like they had not been properly scrubbed in ages.
All of this made the villa feel unsanitary and not worth the price paid. The property clearly needs a deep clean and serious maintenance upgrades.
Unfortunately, this stay was more stressful than relaxing. I would strongly discourage others from booking here unless the property undergoes major renovations and cleaning improvements.
Photos attached speak for themselves.
10.0 / 10.0
Gustu was an amazing host, he was always responsive via whatsapp and if he wasn't on shift he arranged somebody who was very quickly and effortlessly. The entire staff were kind, helpful and respectful.
Having to leave! Awila Villa is amazing!
9.0 / 10.0
Every thing
All good
7.0 / 10.0
The location was great close to shops , restaurants and the beach .
2.0 / 10.0
Bug infested and water issues when rained.
The bugs and broken facilities, also water flooded when rained and wet person belongings
3.0 / 10.0
The location was ok
Staff were friendly
Didn't match the description
The kitchen wasn't well equipped
The pool wasn't really clean
Beds were hard, and pillows lumpy
The aircon in one of the rooms was broken for 3 days
Just wasn't to the standard we expected.
2.0 / 10.0
The staff were friendly & tried to help.
The picture of the Villa that I paid for was not the Villa that we got. There was no hot water. The pool was dirty so we couldn’t swim in it.
10.0 / 10.0
We loved awila villas,comfortable,clean,good breakfast and exceptional staff great value for the money very quiet and relaxing,suited our families needs will definitely be back again,
It was perfect,nothing to not like
8.0 / 10.0
The villa for a family of four was a very good size with cold pool in a nice garden courtyard, rooms and beds were big, air con worked well in all parts of the villa. Master suite bathroom was huge and the other 2 were good size all with good storage space and good water pressure hot and cold. Breakfast included and delivered to villa each morning at your time request with choice of eggs, sausages, ham, fruit , juice tea or coffee. 🍳☕🍉 room cleaned every day and staff will help you with anything 😊🙏
Only thing was a big spider in the room I asked staff and taking care of very quickly. 😝👍
9.0 / 10.0
Everything is good 👍
Lantai nya licin , air agak berminyak
10.0 / 10.0
place is exactly like the pictures.
the place is really nice and private
the staff there is very kind and helpful
they speak English very well.
if there is any problem even outside the villa they will help you all the way.
we felt totally safe at the place
2.0 / 10.0
Facilities so low. Staff are not professional. Breakfast no taste, different what we order.
6.0 / 10.0
no aircon came in
n try to fix also cannot work
so got to wait till the next day to have replacement
2.0 / 10.0
not too much to like. the photos are deceiving.
rusty sink, never any hot water for showers, drawers falling apart, scum in the showers, toilets weren’t flushing properly. The place has not been maintained and will never go back or recommend
10.0 / 10.0
everything was perfect
-
7.5 / 10.0
we love the over all areas..the location of each room was perfect..the atmosphere was great
some of the lights does not work properly n less towel for the floor
4.0 / 10.0
Грязно! Очень грязно. Старые полотенца с несмываемыми пятнами (на просьбу принести новые принесли стопку таких же) и жёлтое постельное бельё. Вся мебель старая и сильно изношенная. Сантехника и кондиционеры работают на последнем издыхании. Персонал даже не пытается работать нормально: любую просьбу приходится повторять по несколько раз. Бассейн после каждого дождя нужно чистить — в него стекает вся грязь с крыши. А дорога к отелю после дождя и вовсе превращается в непроходимое болото, так что даже в ближайший магазин приходилось ехать на такси.
6.0 / 10.0
ベッドが広く快適、絵になる美しさ、キッチン、スタッフの人当たり
宿泊した施設のリビングのエアコンが効かなくて蒸し風呂でした。伝えましたが次の日なんとかすると言いながらも対応なく。残念でした。
8.0 / 10.0
Tmpnya nyaman, enak buat keluarga
Ada 1 villa yg toiletnya ngga bs di flush
FAQs
Is parking included with this villa?
Parking is not specified as an available amenity at Awila Villas Kuta by The Wina Resorts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Awila Villas Kuta by The Wina Resorts. Enjoy the water!
Is Awila Villas Kuta by The Wina Resorts pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Awila Villas Kuta by The Wina Resorts?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
