Summerlin #503 | Beachfront Condo, Beach Services!

Excellent stay, best vacation ever!

The place was small but adequate for our family of 4 with small kids. I appreciated the updates to the condo, the view, the quiet and the proximity to the ocean. The bed and pillows were so comfy, but the rest of the furniture was not. While we did have a few issues, the rental agency was fabulous in replying to our needs and making amends when needed. The puzzles and card game in the unit were nice to have when it was rainy. The free beach set-up with two chairs and an umbrella was also a perk, but bring your own if you want anything before 8am or after 4pm. We would have benefited from more detailed information given before arriving, such as how to get the lights and fans on (remote control), the types of coffee makers (there was a keurig even though they told me there wasn’t), which rooms had smart TVs and which had DVD players. There is an ice maker which is not mentioned. That might keep guests from needlessly buying ice before arriving. Not huge deals-just things that would be helpful in planning. The pool was the perfect temperature and not too busy. Unfortunately, it didn’t open until 10am. Most families with young kids are up and about way before then. OVERALL we would stay with Southern Vacation Rental properties again and enjoyed our stay!

Wonderful beach front view. Mattress in master bedroom lacked alot to be desired.Feel like I got more sleep on the beach than in the bed.

I had a sudden need for an urgent back surgery and tried to reschedule to an open week later in August but was told it was too close to my arrival day. Which in full transparency it was the day before but I would like to believe that there’s room for grace and empathy when someone has spent that amount of money on a place and wasn’t even canceling. Next time I’ll be sure to use travel insurance but I’m not even sure it would’ve covered what came up. The condo looked clean but after an hour of not having shoes on our feet were completely black. The updates were a nice touch but many were not done correctly. The master bath toilet is not set right and it moves. The shower is hard to keep water from going everywhere even with the curtain pulled. On our third day we went to wash bath towels and the washer can’t finish a cycle without bouncing all over. We only had a medium load in. Then once we transferred to the dryer after about 30 minutes we realized that there was no hot air. Management was quick to put in a work ticket and was quick to respond. The owner was deciding to buy a new one but wasn’t sure when it would arrive. Management did bring it fresh, clean towels and was going to pick up the wet ones the next day. Between my personal back issues and the dryer we just decided to head home after 4 days. It may have been an experience I could have dealt with if I was at 100% but I wasn’t and coming home seemed to be the best option.