Europark

Nice location and modern hotel

The view is quite bad looking at a communal space between buildings but typical of the city. We had the city tax added at our checkout they didn't mention how much we'd have to pay when checking in which was a bit strange

The room was nice, spacious and had a lovely balcony. The terrace was beautiful, and the hotel also has a swimming pool. Breakfast was quite standard for a 3-star hotel, but the coffee was good. Some of the staff were very polite and friendly, especially the people working at the breakfast buffet, who were really pleasant and helpful.

One of the mattresses was quite uncomfortable, as it felt old and worn out. The housekeeping could also be improved: after requesting room cleaning, some rubbish was left behind and the room was not properly vacuumed. The service at reception was very inconsistent. While some staff were friendly, a few of the older male receptionists were particularly rude and unfriendly, often giving the impression that they wanted to get rid of us as quickly as possible when we asked a question or needed assistance. The swimming pool also did not look very clean, possibly because of sunscreen and cosmetics from other guests, so we decided not to use it.

Good location and good value.

Slight smell in the room

The breakfast team were all just absolutely lovely, to all the guests, most notably to our young child (5yo). The breakfast offering also notably good. Very good Location, everything you need within walking distance. Pool area was nice and handy in the Barcelona summer heat.

The condescending man on the reception desk, missed his name, possibly Carlos. Older guy with glasses. Takes joy in giving guests hard lines rather than a good customer experience. Maybe we got him on a bad couple of days. I hope he finds happiness. Smell coming from floor vents in bathroom. Hot water service and water pressure wasn’t great.