Homestay CHẤT- Train Street,Self check

We stayed here after arriving back from the ha giang loop late at night which was very kindly accommodated by Tinh who was the lovely staff member we dealt with. She also accommodated us with a late checkout as our flight wasn’t till late the next day. Tinh very kindly done our washing for us of no extra charge, washed and dried all before we had to checkout. She was super friendly and truly made our stay that much more enjoyable! Very clean apartment with all amenities!!

Nothing, superb stay!

Mér líkaði hversu auðvelt sjálfsinnritunarferlið var. Íbúðin var fersk og nýuppgerð. Hún er nógu nálægt Hoan Kiem vatninu, svo það er auðvelt að komast að helstu aðdráttaraflinu. Það eru margir litlir matarbásar og kaffihús í nágrenninu. Götumaturinn í Hanoi er frábær! Herbergið er ekki mjög stórt, en samt þægilegt.

todo fue perfecto

nada

My booking with the property got lost. I originally booked with Booking.com 2 and a half months before my arrival. 2 days before our arrival I contacted the hosts to arrange an airport pick up. I was informed that my room was no longer available due to technical difficulties and was offered a different room for a discounted price. I was disappointed as I selected my stay based on reviews and location, the new option had no windows, was smaller and in another street. The hosts agreed to cancel my booking without penalty and were very apologetic. The support I received from Booking.com was appalling they didn’t read my messages and just sent generic responses. Beware of using this platform it is no longer reliable.

My booking was cancelled due to booking.com technical failure.