Chic Hotel Studio - King Size Bed & Prime NYC Location

Host was ok. Not friendly. Took a long time to ever message me back. The space is nice and comfy. Centrally located to most stuff. I will say the bldg is old and the elevator shows its age. The people at the front office were very nice to deal with. Also, bring everything you will need! Like cups, bowls, coffee, creamer, snacks. There is Nothing in the room besides the bed, chairs, desk, fridge and microwave. Also, the safe in the closet does not work soooooo!!!

Timely response time from Emre, grateful for that. The apartment was quiet, basic, clean and location, location, location!!!! We felt very welcomed with everyone we encountered.

Communication with the host was inadequate. I inquired on a few occasions. I never received a response. I inquired about how much it would cost to add an adult. I also inquired about check instructions. I was nervous to visit and not receive Information regarding my check in since I had read someone else’s review that they had been double booked. I spoke to the host on the phone and he assured me that I would receive a response that day and I did not. We communicated through text and he still failed to give me an answer. I did not receive instructions until a few hours before our chicken. It was a little nerve-racking, not having that information at least 24 hours in advance. The lack of communication I found unprofessional.

We were notified the morning we arrived that the room we booked was no longer available due to an unspecified issue, and we'd been rebooked to a different room. The room seemed a little less spacious and didn't receive much light through the windows. Hot water in the shower was hit and miss. There is a coffee maker but no coffee. You have to text host to get the wifi code. Bed has a blanket and fitted sheet but no top sheet. The building is shared with student housing. The listing doesn't say it but the building is Mansfield Hotel aka Harrington Urban Living. Positives: we were allowed to check in a couple hours early. The staff is generally responsive and helpful, although the front desk in the building is usually not staffed. The AC is good. The location in midtown is great, beautiful Bryant Park is nearby, and easy to get to points around the city.