Nuvole Garden Hotel

Amazing room, amazing views and amazing staff... 100% going back!

Everything in this hotel is 10/10. I have been coming to Brunate for 20 years, and every time I came I saw this hotel as an abandoned buildling. It's so nice to see someone brought it back to life and put 110% into restoring it into a glorious 5 star resort!

Excellent service and environment. Such a resort on top of lake Como with full view. Highly recommended.

Wonderful property with spectacular views.

The property is no doubt beautiful the attention to detail, the luxuriousness of this hotel, the decor is stunning. But its lacking something including ambience, staff presence, attention I think ma The attent

The hotel is amazing! I would have given 5 stars but we had no transportation to the train and we had to beg someone to take us. Diego the chef was amazing! There also were no pools which was why we picked this hotel. The site should indicate they under construction.

We stayed here as part of our honeymoon trip to Lake Como and were extremely disappointed, not just by what happened, but by how the hotel handled it. A complete stranger was given a key to our room and entered while I was in the shower. My partner, who was also undressed, was in the room and once the man saw my partner he quickly left. When we spoke to reception, it took multiple attempts and over 7 hours before they confirmed they had spoken to the man and retrieved the key. They stated he was a guest in the hotel and had been directed to the wrong room. He was not carrying any luggage, and they couldn’t explain how this had happened. Eventually they admitted it was human error but again they could not explain how the error occurred. We are not confident that they will investigate properly and ensure other guests safety and privacy. We asked repeatedly to speak to the manager and were told he was refusing to come and speak with us. A senior staff member saw us the next morning but said nothing about the incident. The only ‘compensation’ we were offered was a 10% discount if we stayed another night — at a rate higher than what we could find online. Additionally, many of the spa facilities advertised on the listing are closed or incomplete. You have to give staff notice to access the steam room and saunas, and the pool, jacuzzi, and Turkish bath are all closed until July — though the hotel only opened in April. We sent the hotel a formal written complaint and gave them