Luxury Sandown Sandton Suites with Balcony View

The apartment looked beautiful. The bedroom looked nice. The host was easy to reach and helpful throughout the stay. The host ensured that the stay was comfortable, she directed us to the rooms and where to find the keys.

The security at the gate did not handle giving us the keys upon arrival well. It seemed as if it was not communicated to him. The security also did not direct us to the room we would be staying at. The sink was leaking.

The apartment was very cosy and it’s definitely a home away from home ❤️ I’d definitely book here again. The owners are absolutely helpful, quick to respond to queries and friendly.

Apartamento muito equipado, bem espaçoso e tranquilo. Bairro bom, acesso a vias principais. Proprietário muito prestativo e respondeu super rapido.

Internet um pouco ruim

Everything was good on Friday the 16/01/2026 No problem.

On the 16/01/2026 i checked in at 15:00 the place was 100 percent clean and fresh smell.The tv was on but on memory.The lady left.I tried putting the tv on to watch with negative results.I informed the guard and he contacted the lady and she came after 1 hour and the tv worked.The tv was working for about 2 hours and then went off.I reported to the guard and she did not come that day.I reported to the guard the next day 17/01/2021 and she did not come.Iasked the guard weather they coming to clean he said he don't know.I found 2 small crockages near the font door and bathroom which i took photo of.I asked the guard on 18/01/2026 if she is coming to check the tv he said he don't know but will contact her but did not come.We used the same towels for the whole 4 days which i asked them to bring my own towels but said provided.On the 18/01/2026 i found 2 more small crockages 1 by the curtains in the lounge and near the tv area which i took photos.I felt very disappointed with regards to the above.Thank you.