Relax House Apartments

Location, clean, super big apartment, no noise

-

Close to everything; restaurant, public transport, grocery store, etc.

The configuration of the apt. However, very good if 2 people.

Apartma številka 1 je zelo velik, spalnice so prehodne, vsaka ima svojo kopalnico. Bil je čist in urejen. Privatno parkirišče je čisto blizu, vendar je možno plačilo samo po urah.

Izgledalo je, kot da je ena kopalnica še nedokončana. Manjkale so obrobe pri vtikaču, brisač pa nisi imel kam obesiti. V apartmaju me je zelo motil smrad iz odtokov, čeprav je bilo vse čisto in posteljnina dišeča.

The location of the apartment was perfect, and everything inside was okay. The AC worked alright, the kitchen was equipped, there was hot water, and the bed was comfortable.

Absolutely terrible communication with the host that had me super stressed - we were already in the country and didn't have a clue how to enter the apartment. I wrote at least 10 messages with no reply, and I had to get the customer help line involved since it was almost time for check-in. In the end, I received a short message with just a random code and no indication of how to find the locker, and you can guess the rest. I didn't receive any instructions for checkout either, just a message to rate the apartment on booking, which is absolutely unacceptable since they didn't provide any service of quality. Im glad there were no emergencies since I doubt they would have responded in any case. The apartment is a little run down and doesn't exactly match the pictures. There is a restaurant next to the building and it gets really loud for almost the whole night when there are events. I really don't recommend this place if you're an organised person and need punctuality (like almost every person that travels abroad).