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Phoenix Hotel

Top rated by guests
Breakfast and dinner served
Cribs/infant beds, free WiFi, bed sheets
Sauna
Sauna
Room (Western-Japanese Room) | Cribs/infant beds, free WiFi, bed sheets
review stars
9.6Outstanding
(6 Ratings)
"Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields. Taxi service in Hakuba is spotty..."
Martin
Don't miss out! Price and availability may change
9.6 / 10
Outstanding(6 Ratings)

Hotel in Hakuba

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Phoenix Hotel

Restaurant
Non-smoking
TV
Coffee/tea maker
Refrigerator
Bar
Spa
WiFi/Internet
No pets allowed
Ski in/Ski out
Kettle
Laundry services
Sauna
Free toiletries
Towels
Hairdryer

Map of Hakuba

city location on map

Nearby attractions

Kamikochi
33.1 mi
Chausuyama Zoo
17.3 mi
Kagami ike pond
12.7 mi
Nagano U Stadium
20.2 mi

Available Rooms

Ratings and reviews

9.6 / 10
Outstanding(6 Ratings)
10 / 10Outstanding·Jan 2025
Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields. Taxi service in Hakuba is spotty at best, so the vans are a life saver.
10 / 10Outstanding·Aug 2024
I really enjoyed my stay at the Phoenix. Not only was the staff was very friendly and accommodating, but they spoke English. It's not too far of a walk to good food and they offered shuttles to the ski park, even after i missed the pick up time. My room was very clean. The ski locker was very convenient and nothing got stolen. The onsen was great and the restaurant had the best steak I've ever had in my life. Thank you Phoenix staff for the great stay. I would definitely stay there again.
10 / 10Outstanding·Aug 2024
I really enjoyed my stay at the Phoenix. Not only was the staff was very friendly and accommodating, but they spoke English. It's not too far of a walk to good food and they offered shuttles to the ski park, even after i missed the pick up time. My room was very clean. The ski locker was very convenient and nothing got stolen. The onsen was great and the restaurant had the best steak I've ever had in my life. Thank you Phoenix staff for the great stay. I would definitely stay there again.
5 / 10·Feb 2026
Excellent service Staff happy to help with all requests
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Phoenix Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Phoenix Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Phoenix Hotel?

We found 16 amenities for this rental. This includes restaurant, non-smoking, tv, coffee/tea maker, and refrigerator.