Stylish Studio Retreat The Harri

Location was close to the City Hall and center of town. Facilities are excellent with high end appliances and furniture.

When arriving after 14 hours on the road with a motorcycle the gentleman at reception was extremely unfriendly and unhelpful and short tempered. Check-in to get the keys is a lengthy process and they even take a photograph of you - why I do not know and this is also against the Popia act. The images on the booking site is misleading as the view over table mountain with big windows is not in the room - I guess it is in the conference rooms. The apartment looks out directly onto another apartment and you can not open you blinds due to a lack of privacy. Parking is also at an additional cost

The apartment size and facilities

The security is rude and do not have good customer service. When we check in, the security Di not even know about our arrival as they were never informed. Instead of calming us, we were treated like people who were trespassing despite explaining our reservation. Andrew whom is the guy who was supposed to check us in and prepare the paperwork seemed to be all over the place and not prepared