Tonight Homestay Jing'an Temple Shanghai

Very good location in a lively and convenient area, with a private entrance. Overall, I think the price is slightly high for the quality offered, but the staff are extremely responsive and helpful. Even though there is no traditional in-person check-in, communication is excellent. Someone is always available to answer questions, explain things, give directions, or provide any information you may need. This was one of the strongest points of the stay. On the positive side, the bed linen was clean and there was always hot water thanks to the gas water heater. Overall, I would still rate the stay as very good, mainly because of the location and the excellent communication with the staff, but cleanliness is something that really needs much more attention.

The main issue was cleanliness. Unfortunately, the room was quite dirty in several areas and this definitely needs significant improvement. Also the furniture’s looks very worn out, totally different from pictures

Location was amazing. Close to nice districts

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The apartment had 4 bedrooms enough for my group of friends. The washer and dryer was convenient to use. It was close to the main Jing’an district, and had lots of delicious breakfast options downstairs. Meituan food delivery and Taobao parcels get delivered straight to the door.

On one of the days of our stay, there was a smell from the neighbours who smoked, but to property manager was nice to provide a discount as well as fruit platter to compensate this situation.

There was much promise in the listing for Jing'an Homestay. And much of it was accurate: the location, a grape trellis greeting you at the Yuyuan Road with the lane ending in a school before you turned onto a sidelane reminiscent of the Shanghainese Shikumen architecture to find your door. Transportation is extremely convenient, with the 2 train very nearby and a bus stop at the Yuyuan Road. Cafés, restaurants, and shops abound. The space, while with several setbacks, did have a washer/dryer ensuite, and a maid service did replace towels daily, once asked.

Commucation could have been better from the onset. Communication was solely over WhatsApp. WhatsApp, while common, is difficult to use once in China without a VPN. The demand for full payment via AliPay outside the booking.com ecosystem immediately on the day refunds became impossible was suspicious - as was the excuse that credit cards "don't work" in China. Too, the clarification that the address listed on Booking is merely an office-this made planning to reach the property difficult at arrival. However the biggest drawback was that while there was daily replacement of towels, the property never was clean at check-in in the sense that would make a guest comfortable, or give the notion that the host was determined to make the guests' stay comfortable. Dust on the floor, grease on the cookware and exhaust vent, water stains on taps, child's stickers on the wall at random, and the pervading smell of a room occupied by a smoker. The space had the feel that a resident (not a guest) had been there days if not hours before our arrival and left in haste with nobody bothering to the clean the room. This was noted on whatsapp, but there was no remediation, save for daily linen replacement (which we were told wasn't normal). This was a disappointment, especially in light of the cost, which was on par with some very decent hotels in Shanghai. The location in a sidelane off a famous road in Jing'an kept us there for our full stay (as did the lack of seeing a refund). But were this homestay anywhere else in the city it would not be long as a business if this lack of attention is maintained.