Entire Apartment Tonbridge Centre

Exceeded our expectations. Had everything we needed. We felt safe and comfortable here. It was very clean and welcoming. We had clear and friendly communication with our hosts.

There was nothing to change.

Taifur communicated with me beforehand and was very helpful in meeting me as soon as I got from the airport to Tonbridge. Even showed me where the parking spot was on a video. Very helpful and polite. He noticed that the weather was going to be hot and provided a fan. Extremely convenient flat with parking. Nice living room, full kitchen with washing machine. Small table and chairs in kitchen. Perfect for one person. Detergent, soaps, coffee, sugar, oil, salt supplied. Very quiet with windows closed even though on High St. Not a noisy area day or night. Very safe. Plenty of storage and hangers. Everything convenient

a little more deep cleaning, baseboards etc.

Lovely space , great location and all set up and clean upon arrival.

No dislikes

Room heating was efficient and the bed comfortable.

Had we known in advance of the welcoming notice ‘Please take off your shoes’, effectively expecting us to walk around in our socks, we might not have booked at all. The felt-tip pen instruction ‘strictly no shoes please’ was unwelcome, as one of us has had bilateral total ankle replacement operations and wears quality trainers with orthotics for comfort. Luckily, he’d brought a pair never worn outdoors, to cope with such an eventuality. Bedside furniture both sides would have enhanced comfort. Why is the bed so closely against the window curtain, precluding any useful surface being that side, when opposite is a huge lamp taking up much space on the only bedside table? Bedroom privacy is compromised when curtains are opened to any extent. Blinds would alleviate this. All the windows could do with a good clean on the outside. In the bedroom and sitting room were unfixed full-length mirrors leaning respectively against a heater and wall. These are safety hazards. The apartment is designated a ‘quiet house 9pm – 8am’: very agreeable, but noisy exercise routines performed next door around 5.30 am did not reciprocate this sentiment. We never did work out what the handwritten instruction in the bathroom ‘please keep toilet dry’ meant us to do, or not do. The bath mixer tap outlet was blocked up with plumber’s substance, presumably in order to prevent having a bath. Showering was the only option. WhatsApp advice told us how to be assured of hot water, requiring ‘Immersion 2’ to be switched on for a strictly limited time. In the event, a second morning’s showering was cold because we hadn’t put on Immersion 2 beforehand. ‘Immersion1’ had been left on constantly, as instructed, but we don’t know what function it fulfilled. Filling the basin was a challenge with no plug. A cup was used as a plug. Fridge access was difficult because of its position and opening of its door, and the space used by the stools and table. Putting the waste bin in a cupboard would help.