The Kaizen
Top rated by guests

8.9Excellent
(131 Ratings)
"The property was clean, spacious and had parking right underneath. The host was very prompt with replying and with releasing the pre-authorised security deposit after our stay. The check in instructio..."
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2 guests · 2 bedrooms · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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The Kaizen enjoys a location in Birmingham, 3.7 miles from Museum of the Jewellery Quarter and 4.6 miles from Arena Birmingham. This apartment provides free private parking, an elevator, and free Wifi. The ICC-Birmingham is 4.
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Accessible by lift
$$$$
Top rated by guests
8.9Excellent
(131 Ratings)
"The property was clean, spacious and had parking right underneath. The host was very prompt with replying and with releasing the pre-authorised security deposit after our stay. The check in instructio..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The apartment was freezing and the heating did not work, even though it was −4°C outside. The person who came to adjust the thermostat said the flat would never get properly warm as it is too big without proper radiators.
Only plug-in heaters were provided and the fuse was dropping every 2 minutes, so we had no stable heat or power into the bedrooms sockets overnight, had left my phone on charge, but did not charged
We couldn’t sleep or shower, later became ill and hadn't been able to go to work as had fever all of us. The stay completely ruined our city break. I would not recommend this property.
9.0 / 10.0
The location and how easy it was to check in it was clean
It was cold the heating was not working and could have done with some nice tea bags
1.0 / 10.0
The location was suitable
The hotel was really poor in terms of cleanliness and hygiene. The spoons and plates were dirty, and the bedsheet and pillows had a musty smell.
3.0 / 10.0
Good location and nice spacious apartment
The bed was the worst bed I’ve ever slept in. Never seen a mattress so thin. Terrible nights sleep!
9.0 / 10.0
Decour and clean
Poor internet difficult to get links for access
10.0 / 10.0
The property was clean, spacious and had parking right underneath. The host was very prompt with replying and with releasing the pre-authorised security deposit after our stay. The check in instructions were clear. I would recommend this apartment.
There was nothing that we didn’t like about the property.
9.0 / 10.0
Beautiful apartment, spotlessly clean. Perfect location to visit the Hawthorns.
10.0 / 10.0
From start to finish the whole process was easy. The communication was great and there was someone on hand to answer any questions we had about access/timings/parking etc. The property was ideal. Just off the motorway, but quiet. Easy to find. Easy to access. Plenty of safe parking.
The room was wonderful. Spacious, clean, comfortable. The view as fantastic. We were on the top floor.
Perfect base to get in and out of Birmingham City Centre. We all loved it.
Nothing at all
9.0 / 10.0
Iron and ironing board
9.0 / 10.0
Clean easy access
It was warm didn’t know how to turn the heating down
10.0 / 10.0
It was easy to access, free parking was a great bonus and there was plenty of space, the place was so tidy and neat and had everything we needed (TV, clean crockery, plenty of pillows and towels , comfortable beds, extra bedding for sofa bed). Thank you to our brilliant host who communicated the whole way through from booking to check out. Flawless stay.
Nothing.
10.0 / 10.0
Being a lone pensioner, it was new to me, but after reading instructions again I got it.
nothing, all good
6.0 / 10.0
Reasonably priced.
7.0 / 10.0
Quick trip for work and location just off the motorway was convenient for me. I realize that the facilities are great but didn’t get to use them as I checked in late and had to leave early. The flat had pretty much everything I needed.
The amount of messages to arrange this quick stay were excessive and I did share this with the staff when they asked for feedback. At least 10 messages pre check-in and more messages for checkout -long after I had left. Sorry but that didn’t feel professional and it affected my stay negatively.
10.0 / 10.0
Everything was brilliant clean the location was great for where we needed to be. The beds were soft shower nice and clean and warm water Wi-Fi was good access to the building was easy or information provided was easy to understand. Deposit return was quick.
Nothing I didn’t like about the property
8.0 / 10.0
Modern flat with great views, had everything we needed. Bathroom floor in en-suite had some dirty marks and there was a dirty plate in the dishwasher but the rest was clean. Beds were reasonably comfy. I didn’t see any staff but good communication for check in and check out.
I thought it was good value for money.
7.0 / 10.0
The flat was clean and new. Nice views. Good space for a family of 4-6.
Although it is well located for access to motorways, the local area is mostly industrial and a bit run down. There is a fair bit of road noise from the nearby motorway with the windows open.
8.0 / 10.0
Loads of space. Good quality fittings and comfy beds. Good parking. Good views. Close to Sandwell Valley- good access to green space
Couldn’t get the air con to work and proximity to the M5 meant it was noisy with the windows open. Toaster didn’t work
9.0 / 10.0
The communication was very good and received messages with detailed instruction. Very easy to get access and to the property without having to meet anyone.
It is not located in the nicest of areas but easily accessible from the motorway.
10.0 / 10.0
This place was perfect. My friend and I were lucky enough to be at the last ever Black Sabbath gig and we needed somewhere nice for a couple of nights that was a) easy for the motorway, b) had safe & plentiful parking, c) had handy access into the city for dinner & drinks on Friday, and d) on the train line to Villa Park for the gig on Saturday..
This place ticked all those boxes being just off a motorway junction and a 10-15 minute easy stroll to the local train station (Smethwick Galton Bridge) which services both New Street and Witton (for Villa Park).
But it isn't about just ticking boxes for me - I've stayed in 5* hotels with less comfy beds, less fluffy towels, less crisp linen, and less than spotlessly clean than was the case at apartment 805 at The Kaizen!!
Nothing in the apartment was 'cheap' which is all too often the case in apartment rentals in my experience. Indeed, it felt as though the owners had furnished to a standard that they would want for themselves!
And on top of that, incredibly easy to follow check-in/key/parking/directions were sent by both email and WhatsApp before, during, and the end of our stay.
Wonderful and very personal service from the owners.
Wonderful all round and worth every penny!!
Nothing, it was perfect!
10.0 / 10.0
Amazing facilities
Nothing.
10.0 / 10.0
Spacious and clean. Ideal location for us.
Nothing. 0nly thing was I couldn't find a bottle or can opener.
10.0 / 10.0
Very comfortable and spacious
None
8.0 / 10.0
Space and 3 bedrooms
The air conditioning didn’t work
9.0 / 10.0
Pretty easy
6.0 / 10.0
Property was clean and presentable.
The constant whirring of a large extractor fan in the cupboard of the room.
Very nosy and no response from contact person.
9.0 / 10.0
The apartment itself was nicely decorated, adequately stocked and had lots of room for our family of 5.
Whilst it suited us as we were there for an event at West Brom, the location itself is quite isolated and felt a little unsafe (we were slightly worried about leaving our car in the car park). There was a duplicate of emails from the booking engine and the property which felt a bit much and made for a confusing check in as the code for the box wasn’t the most recent one sent to us.
9.0 / 10.0
Great location , spacious clean apartment
It was very warm
10.0 / 10.0
very clean and easy to access the property. loads of parking .
the bed was comfy but low not to my personal preference but was comfortable.
8.0 / 10.0
Lovely 2 bedroom apartment, had everything you needed for an overnight stay. All nice and clean and well maintained. Easy instructions to access and car parking was free which is always a bonus. Only recommendation would be for a mirror in the bedroom, that would have been useful.
The only reason I didn't give up a top score was due to the loud music being played in the apartment below us. I appreciate this is outside of the owners control nevertheless we had an early start in the morning and it was difficult to rest when the music was loud. We did feed this back though so hopefully it was just a one off situation with other rentals. We would definitely return.
1.0 / 10.0
ABSOLUTELY DISGUSTED WITH OUR STAY
THEY ALLOWED AT LEAST 12 + PEOPLE IN THE APARTMENT NEXT DOOR MEANT FOR 2 PEOPLE PICTURES ENCLOSED TO HAVE A
12st BIRTHDAY PARTY WHICH WENT ON UNTIL AFTER 04:15 WE COULD NOT GET TO SLEEP AND WE HAD TO DRIVE TO WALES A 5 HOUR DRIVE AWAY THAT MORNING AS MY MOTHER HAD PASSED AWAY
THIS IS BY FAR THE WORST PLACE WE HAVE EVER STAYED 😡
MESSAGED THE STAFF BUT NO REPLY 🤔
TILL THIS MORNING NOT YESTERDAY WHEN THEY HAD CLEARLY READ MY MESSAGES 🤔
AMD HAVE OFFERED A 10% OFF OUR NEXT STAY 😡
“ WOULD NEVER STAY THERE AGAIN “
REALLY DISAPPOINTED IN THE STAFF HERE 😡
8.0 / 10.0
Very neat and clean, comfortable beds. Unable to open one blind as it was broken, and the sauce pans provided very too small to cook 3 portions of pasta. However checkin / checkout was very smooth and easy, and the staff friendly and helpful
10.0 / 10.0
Comfortable and lovely place. 5* everyday
10.0 / 10.0
Excellent location for local shopping. Very clean, spacious, and comfortable.
Netflix issue. Was resolved by host. Technical issues.
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at The Kaizen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Kaizen pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Kaizen?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
