Sura Concept Hotel

A great, clean hotel with a boutique vibe, tasty breakfasts, and genuinely friendly, helpful staff. ​The rooms closer to the Hagia Sophia side felt a bit newer and more spacious than the rest, though I have no complaints about the other part either. ​A huge shoutout to the staff and especially the manager, Mr. Nader—he took great care of us throughout our stay and was always there whenever we needed anything.

Very nice staff special Kaan

Lokalization

Great location and breakfast. Nice to have access to pool at larger hotel down the road. Staff were all nice.

No desk in room. AC initially not on, then when addressed freezing cold with no ability to adjust from the room. Shower: low placement (waist level) of hand held faucet (the only one that worked); water not hot enough; slow drain. No one at desk - need to phone or walk to other hotel. Very limited lodges and chairs at pool, closely packed together so if you are lucky enough to get a lounger you have to crawl up from the foot of it.

Good emplacement very close to historic sites, tramway and restaurant. Room was as expected.

There is no pool that you can access directly from the Hotel, you have to go to another Hotel nearby. This is clearly not what was mentioned in the webpage. The staff is absent, once you do the checkin you have to call in every time you need something, or get to one of the other Hotels nearby to get assistance. Front door of the building is wide open, no security. The wifi is not easily accessible, the staff is not helpful at all if you need it.