Resort in Japan
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Comfortable Accommodations
Amenities at Lotte Arai Resort
Business facilities
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Spa bath
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Map of Japan
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jul 2026
There was a lot to do in one place. Onsen, pool, activities. Really Perfect for families. Place is clean, huge, well maintained and the bed and pillows were perfectly soft yet firm.
Too many break times for the activities. For example for
the bouldering activity for small kids, it would have been nice to have more time slots for it to be available. The staff there is very friendly though ,the kids loved him.
Staff in the hotel(particularly The Place resto) could be a little more accommodating especially to those staying in the resort. I noticed that with the surge of tourists, the "omotenashi" seems to wither away. Sad.
10 / 10Outstanding·Apr 2026
We loved the cleanliness and that the ski gondola is attached to the resort.
We would love to come back in peak season when there’s more activity around the resort.
10 / 10Outstanding·Mar 2026
Resort has everything we need and the ski slopes is just in the resort. The variety of restaurants is also good and the food quality is excellent.
We wished there are more dining options that are more casual for dinner.
5 / 10·Feb 2026
Modern, clean and well positioned.
Use of the First Class pass system caused unsavoury queuing practices in lift lines. Poor snow clearing to make ski runs available and wide access to the mountain. Snow clearing for vehicle access was deficient and inadequate. It should have occurred daily and more professionally so as to provide better road safety.
$$$$
Top rated by guests
8.5Excellent
(697 Ratings)
"We loved the cleanliness and that the ski gondola is attached to the resort.
We would love to come back in peak season when there’s more activity around the resort."
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