Clouds Lofts - Quartier Latin

Super clean I was so impressed, and had everything I needed. Honestly good job Cloud Boutique!! A+

I am traveling for last 18 years. First time I faced the issue. 1 day before I booked the property. Booking amount was paid in advance. I have traveled all the way from Toronto to Montreal by bus around 7 hours. I was so tired and sick. I reached in the property. Had difficulty to find the door. As there were many door. Some how I finally find the entrance door but it was closed. Luckily someone opened the door. Once I entered i felt weed smoke in the entrance. No reception counter, no hotel staff was available. I asked one person about check in? Probably customer. He advised me to check my email. May be they emailed me the check in details. Unfortunately no email was received. Then I tried to contact with them. But no contact details except email address. I tried to contact with them through email. Almost 1 hour I was waiting there. I felt so helpless, stressed. How I will get new hotel booking as I running out of money? I am getting let, may be no hotel room will be available near me or last moment booking will cost me additional price. In the main time Agoda agent Mr. Vipul was trining his level best. He tried many times to contact with them but no response. Finally my booking was cancelled by Agoda. Money refunded but not received the amount in the same time. So my trouble not finish yet. For new booking need money urgently. One of my friend sent me some money. Then I went to couple hotel to do last moment booking. One hotel has one room and I have to booked with additional charges. Uff unforgettable experience very poor customer care. Weed smells no control I was feeling unsafe also.

The value for money was reasonable for a weekend stay, but unfortunately, our experience was disappointing. Upon arrival, two hours after the official check-in time, we found that our room had not been cleaned. After we contacted the owner, housekeeping was sent to the room immediately, as they were still in the building. However, this raised concerns about what would have happened if they had already left. This was a major factor in our low rating. I also noticed that other guests had reported similar experiences on Google Reviews, which makes me hesitant to recommend this hotel to other travelers, unless budget is their main priority. Additionally, there was a huge pile of trash in front of the building, which stood out even more because none of the other hotels on the same street had a similar issue. The facilities were adequate, and the room itself was comfortable. However, be aware that disposable slippers are not provided, which was surprising to me, as this is the first time I have encountered this in a hotel. Overall, you get what you pay for, but cleanliness and the condition of the property's surroundings could be improved significantly.